@Livpure_India@LivpureSmart
Your reply says addressing my concern is a top priority, but taking days to reply does not shows so.
Pathetic service.
Now please don’t reply to share details via DM. 🙏🏻
A small gesture can bring great relief to someone!
Glad to share that this message reached Selvaraj @jus_a_day and I could return his items. Thanks to all the amazing people who helped. I got support from people on X, LinkedIn, WhatsApp groups and colleagues.
Met him this morning and handed it over directly.
Got a “Thank you with a satisfying smile,” a picture, trust in humanity and a follow-back on X 😃.
#Bengaluru #PeakBengaluru @peakbengaluru@WFRising
@Livpure_India Since 25th June you are saying the same thing. Either you really dont understand my disappointment or you are not serious with the service once the customer has paid for the service.
@Livpure_India As I said it over the call. I do t want to keep this now working product at home. Please take it back and process the refund based on my recharge left
@Livpure_India Based on our conversation you have assured that the issue will be resolved by today, but as usual the issue is unresolved and no service person has visited my home. @Livpure_India
Part 3: Dear @Livpure_India , How is a customer expected to trust your service when they’re left without safe drinking water for days despite repeated follow-ups? Please stop closing complaints without resolving them. #Livpure#CustomerService#ConsumerRights