#OnThisDay in 2002, I created a free Yahoo! email account. 20 years later, I still use it as actively as my free Gmail account. 'you are the product' and all that, but feeling nostalgic nevertheless.
@HavellsCare360 Yes, thanks for the resolution. I earnestly request you to respond to your customers in a timely manner without them having to complain on social media.
CC @AnilRaiGupta, I wonder if there is an actual person @havellsindia that is responsible for resolving customer complaints. I have been categorically trying to get a resolution for my ticket #20092111106807 for the past 3 weeks:
I wish my external monitor had a jog dial for the brightness adjustment instead of menu buttons/colour profile. It's the single most thing that I keep tweaking. Software options like redshift just don't cut it.
It is not even funny, every tweet from any of the blue-tick verified accounts of Havells is met with people replying about their customer service woes.
I suppose even this tweet might go into a black hole, but allow me to say this twittervese: for a company that calls itself a 'Fast Moving' Electrical Goods (FMEG) company, Havells is anything but fast moving. Or even moving at all for that matter.