Amy Boyle

Head of Strategic Partnerships, Engagement & Behaviour Science - NHS Wales Performance & Improvement. Views all my own

[Amy Boyle @itsAmyBoyle]

Marvellous engaging and useful training session delivered by our Improvement Cymru Academy team today - flying planes for improvement! I’m now off to do some Pareto Charts… @ImprovementCym #QI #NHSImprovement

[Amy Boyle @itsAmyBoyle]

@QualityForum @clhclhhiggsees

[NHS Wales Performance and Improvement @NHSWales_PI]

As our 18-month #SafeCareCollaborative draws to a close, we’re reflecting on the successful patient safety improvements teams have delivered.

Today, alongside @TheIHI, we're supporting teams to plan their progress through sustaining and spreading improvements across #NHSWales.

[Amy Boyle @itsAmyBoyle]

Do you want to use your comms & engagement skills to make a real difference to projects across NHS Wales to improve care for people? Then this is the role for you ⬇️

Our comms & engagement team has big ambitions, innovative methods and a supportive culture #JoinUs @NHScommsorg

[NHS Wales Performance and Improvement @NHSWales_PI]

📢Come work with us!

We’re looking for an Improvement Communications Manager to join our team. #NHSJobs

Got a passion for engagement and all things #Comms?

🔍Find out more: https://t.co/CZMUAAjkVw

[Patrick McGorry @PatMcGorry]

Denmark is increasing mental health funding by 20%. Why? Because it will reduce mortality and increase life expectancy, productivity and social cohesion ⁦@JEChalmers⁩ ⁦@timpallas⁩ ⁦@Mark_Butler_MP⁩ ⁦@IngridStitt⁩

[Amy Boyle @itsAmyBoyle]

Such a powerful session from the engaging @MichaelaMorris8 @clhclhhiggsees on collaborative working for dementia improvement in #NHSWales with a coproduced shared vision @ImprovementCym @TheIHI #Quality2024

[Amy Boyle @itsAmyBoyle]

Such important learning from @DrMickButton on the relationship between NHS staff burnout and innovation/improvement - this needs to be recognised, understood and prioritised for our staff and patients @ImprovementCym @TheIHI #Quality2024

[Mick Button @DrMickButton]

Enjoying @QualityForum - the challenges, conversations, connections.
Poster pitch tmrw: Healthcare Innovation, clinician Wellbeing/Burnout; Researching Interactions and Solutions. #HIWBRIS A new way to improve both innovation and staff wellbeing? Keen to hear people's thoughts!

[Amy Boyle @itsAmyBoyle]

Looking forward to it @DrMickButton looks really interesting and thought provoking, flying the flag for Wales @ImprovementCym @TheIHI #Quality24

[Mick Button @DrMickButton]

Poster pitch at 12.27 poster stage 1 @QualityForum @ImprovementCym - hope some of you can make it! Wish me luck

[Amy Boyle @itsAmyBoyle]

What is intelligent failure? Great explanation from @HelenBevan on the work of @AmyCEdmondson ⬇️ @ImprovementCym @TheIHI #Quality2024

[Helen Bevan @HelenBevan]

I'm at #Quality2024 live, listening to @AmyCEdmondson talking about principles from her book “The Right Kind of Wrong – The Science of Failing Well”. Amy differentiates three kinds of failures in organisations:
1) Basic failures: caused by carelessness or ignorance
2) Complex failures: caused by a combination of multiple systemic factors, none of which would have caused failure on its own
3) Intelligent failures (the most productive kind): where organisations/teams test new ideas, at small scale to learn & develop.
Graphic from @tnvora: https://t.co/ntgwreu0Hm
Here's another article on Amy's book that focuses on psychological safety & risk taking: https://t.co/IN3OJDY8sv Via @HBSWK

[Amy Boyle @itsAmyBoyle]

The inspirational @AmyCEdmondson “We must rethink what excellence looks like - let’s anticipate and expect intelligent failures and embrace and learn from them” - we need psychological safety to do this @ImprovementCym @TheIHI #Quality2024

[Amy Boyle @itsAmyBoyle]

Inspiring session from Sarah Patmore our Head of Improvement Capability, join us on stand 8 at 3pm to learn more about our learning in Wales from our maternity and neonatal safety discovery phase @TheIHI #Quality2024 @ImprovementCym

[NHS Wales Performance and Improvement @NHSWales_PI]

Sarah Patmore, Head of Improvement Capability is sharing the learnings of the national #NHSWales Maternity & Neonatal Safety Support Programme describing how @TheIHI Framework for Safe, Reliable and Effective Care was used to draw out data in the discovery phase. #Quality2024

[Amy Boyle @itsAmyBoyle]

Really important message from @KedarMate - By focusing on reducing inequality we will reduce variation and save lives - making improving inequity a systematic process will deliver significant change, we have a choice and can choose to prioritise the vulnerable #Quality2024

[Amy Boyle @itsAmyBoyle]

Great session from @Jlyons1978 showing the power of storytelling, brand identity and engaging with people to bring communities together for change. Backed by stats for credibility. Making a real difference to lives #Quality2024

[sarah o'brien @SarahMarieOB]

@ProfKevinFenton @HelenBevan @DrAmarShah @Jlyons1978 @MarieGNHS Now onto @Jlyons1978 and how @WHUFoundation utilises sport to work with communities. Sport is something that is a beating heart for many communities and a natural meeting point, so why not do some good with it?

#Quality2024

[#Hellomynameis Tracey Williamson @DrTWilliamson]

I had a very enjoyable interview with Amy Tuesday eve this week and highly recommend if you work in Wales NHS @dementia_nurses She got me all reflective with some questions I didn’t anticipate and this highlighted things I can strengthen further #WinWin #SupportingECRs

[Amy Boyle @itsAmyBoyle]

@DrTWilliamson @dementia_nurses Thanks so much @DrTWilliamson it was such an insightful interview - so helpful!

[Amy Boyle @itsAmyBoyle]

📢 Do you want to share your thoughts on working for #NHSWales?

Take part in my anonymous research study!

It’s a 45 minute online interview on your role & responsibilities, colleagues & improvement

Find out more & sign up https://t.co/nRMHSbctGC

@ImprovementCym @ResearchWales

[NHS Wales Performance and Improvement @NHSWales_PI]

Teams at #SafeCareCollaborative Learning Session 5 felt empowered and inspired by hearing about the challenges and impacts of projects from colleagues across #NHSWales.

They are learning together to accelerate progress and make healthcare safer across the nation. 👇

[NHS Wales Performance and Improvement @NHSWales_PI]

📝NEW #BLOG

Dominique Bird reflects on how we remain committed to improving #PatientSafety as we become part of the Quality, Safety and Improvement Directorate.

➡️https://t.co/BkeAWV3fOD

[NHS Wales Performance and Improvement @NHSWales_PI]

📝NEW #BLOG

Read about the opportunity and challenges that developing the strategic programme for #MentalHealth collaboratively brings.

➡️https://t.co/RhGTaJ0eL0

[Amy Boyle @itsAmyBoyle]

Are you an NHS Medic or Nurse in Wales?

Please help me complete my 👩🏼‍🎓uni Master’s study on Quality Improvement:

🗓️ Book a 45min video call interview
💬 To share your thoughts
👉Click here: https://t.co/nRMHSbctGC

Share with colleagues!
#NHSResearch #NHSWales @ImprovementCym