Mel 🌸

[Mel 🌸 @itsMellytweets]

Not laughing now are you Bec!! #MAFSAU

[Mel 🌸 @itsMellytweets]

@walkers_crisps Third bag of these now with absolutely no flavour! What's happened 🙃😫

[Mel 🌸 @itsMellytweets]

@benne21565 @marksandspencer Weird & very annoying for you! So I just popped into store on the off chance to speak to someone and she went and found my parcel. She was brilliant! My app still says on way to store. Very glad I went in and asked! x

[Mel 🌸 @itsMellytweets]

@marksandspencer hi, I placed an order on 19th. Obviously I still cannot collect. What is happening with existing orders? Can they be cancelled or refunded or do we just have to wait it out? Thanks

[Mel 🌸 @itsMellytweets]

@peteristewart @marksandspencer They've been telling me this since beginning of last week!

[Mel 🌸 @itsMellytweets]

@benne21565 @marksandspencer Think I might have to go down the official complaint route. I appreciate they have a lot going on but the customer service is appalling. My DM hasn't even been responded to x

[Mel 🌸 @itsMellytweets]

@benne21565 @marksandspencer Good to know but very annoying! Still haven't had anything or a substantive response from them... enjoy your time away hopefully sorted when you're back 😂

[Mel 🌸 @itsMellytweets]

@marksandspencer I replied this morning via PM.

[Mel 🌸 @itsMellytweets]

@marksandspencer Hi, still no emails regarding my order placed on 19 April. I was told last week I would be contacted within 48 hours.

[Mel 🌸 @itsMellytweets]

@benne21565 @marksandspencer I've been told that too about my store. Don't come to collect as it can't be handed over. I placed the order on 19 April so I would have hoped they would have emailed by now! I think contacting the bank might be the next option to see what they suggest....

[Mel 🌸 @itsMellytweets]

@benne21565 @marksandspencer Any luck with your order yet? Stuck in limbo. 🤦🏼‍♀️

[Mel 🌸 @itsMellytweets]

@greenekingcares Thank you for your prompt response. I shall respond to you with more information via DM shortly. Many thanks

[Mel 🌸 @itsMellytweets]

@greeneking Hi, how do I report a landlord regarding a defamatory and slanderous facebook post, please? Many thanks

[Mel 🌸 @itsMellytweets]

@RiversideUK Hi Daria, thank you for your prompt response. Please check your DM. Many thanks

[Mel 🌸 @itsMellytweets]

@RiversideUK Hi, please can I have a contact email to raise an issue regarding fly tipping and the general upkeep and cleanliness of my street, please? Many thanks

[Mel 🌸 @itsMellytweets]

@tu_clothing DM sent thank you.

[Mel 🌸 @itsMellytweets]

@tu_clothing Hi, my order was supposed to be delivered to store yesterday for collection and still no updates. Are you able to check what the delay is please? Thanks

[Mel 🌸 @itsMellytweets]

@tu_clothing It won't allow me to DM you unfortunately.

[Mel 🌸 @itsMellytweets]

@AsdaServiceTeam Thank you so much Chris.

[Mel 🌸 @itsMellytweets]

@AsdaServiceTeam Please urgently remove the Home Iridescent Glass Cappuccino Mugs set of 4 from your website & stores! It has been raised in store already. Look at your reviews these are dangerous!