@TataMotors These results mean nothing if customers are being used as beta testers of products. Do an analysis of the number of complaints, customers are frustrated, service experience is pathetic. As a tata motors share owner and and a vehicle owner, it is frustrating to see no improvement
@tata_cars@TataMotors This is exactly the problem. Standard replies to any complaint. Read my message, it talks about your service app, TMSC. Get a UI and UX designer and get it tested and you will know how bad that app is. Links don't work, products shows old cars that you don't even sell.
[1 of 2] Buying a car is 1 time, servicing is lifetime. And how frustrating it is to use an inefficient and badly designed product that you have to use for the life of your car. @TataMotors, talking about your service app TMSC that defies user experience. Not expected from Tata!
[2 of 2] @TataMotors just think,who names it's app TMSC, links to extended warranty lead to page not found, product page shows cars that discontinued years back, manuals page shows none of the current cars. Customer experience in product design, do you believe in that at all.
@cars24india should be winner of pranks. 7 days of everyday getting calls and confirming 7 bookings of home inspection even on sms but no one turning up on any of the 7 days at all. @cars24india no longer is in the business of used cars, they are pranksters @vikramchopra
@cars24india 4 days of consecutive booking home inspection (id 1026438845) getting confirmation messages and all 4 days no one turns up, not even a courtesy call. Customer care just reschedules the booking to another day. #Patheticservice#CARS24#hopeless
@cars24india There is no point of you raising concern. Someone called, said sorry for inconvenience, asked me to raise complaint, I said I did that and I only got a rescheduled booking which no one entertained. So I don't think you want 2 serve customer. And the lady cut the phone on my face.
@cars24india 5 consecutive times, booking accepted, no one turned up. Got a call confirming yesterday that booking confirmed, address verified, phone verified, confirmed executive will come today. @cars24india what are you smoking. Whose managing your operations? #pathetic#saynotocars24
#Thar2020 b'ked on 10th Oct isn't yet delivered. If 10 days bookings, Mahindra can't deliver, thn waiting shd b 2 yr nt 6 mths. Celebrities,modifiers r roaming around in new Thars bt dealer hs 0 idea 4 a commn man's booking. M&M dsnt care. #whereismythar@anandmahindra@GoenkaPk
@ixigo@alokebajpai sent details on DM. strange that PNR was mentioned on main tweet also but you still have to ask the same things. Anyways, given details on DM, please resolve.
@ixigo@alokebajpai what pathetic service when u have 2 tag CEO out of frustration.PNR N2U7VZ, struggling to get a reschedule done for 4 days. call center only says "we will call in 2hrs" with no resolution.Parents travelng in Covid times bt Ixigo wl take own time #patheticixigo
@kishore_biyani need help to get @BigBazaar liluah branch to atleast respond. Order taken, confirmed, marked in-transit for 2 days and no updates, no deliveries. 4 senior citizens are stuck with slowly depleting wssentials at their home. #horriblebigbazaar
Attention @BigBazaar , you confirmed and packed home delivery order but it never reached. Still shows in-transit since 4:18pm and no info if it will ever get delivered. It is a local delivery 3km away from your store. Order number: 800089333. Bad service in difficult times.
Horrible @BigBazaar service. No update, no calls, only order says in-transit.. and 4 senior citizens are kept waiting.. for 2 days for essential supplies in these times.
Fraud alert.. someone is using razorpay@icici to scam customers on a ecommerce website https://t.co/2ctmqqvcMC . The site which had a facebook page and a website accepted orders against above upi. But has been pulled down with no delivery @ICICIBank@Razorpay@BlrCityPolice
WE WILL NOT FORGET, WE WILL NOT FORGIVE:We salute our martyrs of Pulwama attack and stand with the families of our martyr brothers. This heinous attack will be avenged.
The One-year full-time EPGP programme of IIMB continues to ascend the Global MBA standings & takes the highest spot amongst all IIMs.
EPGP has moved up two notches in the list this year, to be placed at number 33 in the FT Global MBA Ranking.
#TheEPGPlife#TheEPGPExperience
Indian Army Day is celebrated on this day every year to honour the memory of Field Marshall K. M. Cariappa, the first Indian Commander-in-Chief of the Indian Army. He assumed command, then as Lieutenant General, on this day in 1949. We salute our brave soldiers on this occasion.