@AmericanAir We just got informed no more food vouchers! Even though some customers just got some. Because the plane won’t wait for us when we board in an hour. AA Flight 736. We will board 8 hours after our initial boarding time! #tiredandhungry
@AmericanAir Sorry won’t make up for it- we just got delayed 2 more hours. Poor communication & decision making at gate T12 in ATL (AA 763) Customers are getting so upset they are yelling! Beyond disappointed in lack of communication. Now we’re switching planes and could’ve 5 hrs ago. Refund!
@AmericanAir hmm.. deboarded with no info 3 hours ago, then waited 2 hrs with no announcement, now 2 more hours with no info, when i asked about a meal voucher i was told to eat a bag of cheez its. Lost a day of vacay & this is your #customerservice? #disappointed :(