@eatclubsupport hi - placed an order 45 minutes ago. Delivery person yet to be assigned. Chatbot says order will be delivered by 1:10 pm even at 1:15 PM. Help?
Hi @Niva_Bupa
I renewed my policy today and I see that I was charged more than the value for which the receipt was issued. Do you charge more for payments made using credit cards?
@Niva_Bupa Pls note that the issue is not about the value quoted on the receipt. The issue is about Niva Bupa charging my card more than the premium value. When I made the payment on your portal, the value displayed (and eventually charged on my card) was higher.
@tata_neu Bigbasket orders placed on your app which met the Neu Payday sale conditions were split by your system at the time of execution/delivery. When I reached out via chat or email asking for the details on extra Neu coins, no one bothers to respond!
Hi @ICICIBank_Care , pls note that I am not your customer but I have received this message. Is this a legitimate text from ICICI? Why has this been sent to me? There was no way to talk to anyone from your customer care team either.
Hey @Eatclub_ is there a way to choose the preferred outlet? Recently your app moved my outlet (based on distance I guess) and I have stopped ordering now, The experience from the outlet has always has been pathetic and the ratings on Swiggy/Zomato stand as proof. Pls help?