Dinyar .J.Irani

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[Vimal Sumbly @Vimalsumbly]

It’s the weekend. But the world needs us all to stay in.

#StayHome 
#StaySafe
#BreakTheChain #Pune

[Dinyar .J.Irani @j_dinyar]

@motorumble @royalenfield @ravinesun Even I accept the point that if anyone wants peace of Mind and Joy of riding a motorcycle better go for some another brand. At least a person doesn't have to listen to unpleasant answer from Royal Enfield Senior Customer Care representative.

[Dinyar .J.Irani @j_dinyar]

@irfan__shk @royalenfield @autocarindiamag @sidlal @ravinesun Dear Irfan, Please I would just like to highlight to you that taking your contact number only one phone call will come as a complimentary call.The Customer Care representative will just answer our Concern team will get in touch with you but nothing.

[Dinyar .J.Irani @j_dinyar]

@adiljal @royalenfield @sidlal Respected Adil Sir, Thanks a million for replying. But I would just like to highlight the fact that all mails are marked to Siddartha Lal & Vinod Dasari also. But no reply till date. .Today I have sent 144 reminder email & this followup is from last 27 months

[Dinyar .J.Irani @j_dinyar]

@adiljal @sidlal @royalenfield Please I would like to highlight that I have sent 143 reminder emails to Siddarth Lal & Vinod Dasari but no answer to the questions asked in the emails . Then what is the advise for the Customer who has purchased Royal Enfield bike. Concern team members not answering phone calls

[Dinyar .J.Irani @j_dinyar]

@adiljal @sidlal @royalenfield Dear Adil Sir, Please I would like to have your advise for Royal Enfield representative behavior of Not answering the phone call and reminder emails sent to them. Also Royal Enfield Customer manager Harshal Mackwan had promised a call back on 30 Dec2019 but but no call back .

[Dinyar .J.Irani @j_dinyar]

@Cyanide0032 @sidlal @Vimalsumbly @ravinesun @royalenfield Royal Enfield just don't care for Customer trouble and also don't understand the pain a customer under goes without the bike .Just tell policy orally but when asked to give in writing just ignore the email. What should a customer conclude for the orally said policy?

[Dinyar .J.Irani @j_dinyar]

@Cyanide0032 @sidlal @Vimalsumbly @ravinesun @royalenfield
Even I support your statement that Customer should think twice before buying Royal Enfiled bikes Concern team members just keep Customer Number in Call reject list.Siddarth Lal & Vinod Dasari don't answer to email.

[Dinyar .J.Irani @j_dinyar]

@Link2akash @sidlal @royalenfield @ravinesun Royal Enfield representative don't want to help to solve Customer problem. I am following up from 27months with SIddarth Lal & other but no response. Royal Enfield representative just say there will be a call back but no answer. Non Customer Centric Company

[Dinyar .J.Irani @j_dinyar]

@dipusrk @royalenfield @ravinesun @sidlal Dear Deepak, Please don't expect any proper response from Royal Enfield representative. Since 26 Months I am following up with Siddartha Lal & Vinod Dasari on email but not a single reply till date .Also R.E team has blocked me on twitter as they can't answer

[Dinyar .J.Irani @j_dinyar]

@Pramod96424573 @royalenfield @sidlal @ravinesun Respected Pramod, I can understand your difficulties but Royal Enfield personal don't care for customer difficulties. Even I am following up from past 26 months with Royal Enfield Management on email
of 139 reminder emails to Siddartha Lal & Vinod Dasari but no reply

[Dinyar .J.Irani @j_dinyar]

Siddarth Lal & Vinod Dasari still awaiting reply to the 138 reminder email. Also Royal Enfield Mumbai Sales head Joseph Paul has kept my phone number in block list. Is this basic polite manners of Royal Enfield Organization.

[Dinyar .J.Irani @j_dinyar]

@royalenfield
@sidlal @Vimalsumbly Siddarth Lal & Vinod Dasari I would request to inform Royal Enfield Customer representative to at least let the customer know the Loging Logout time for Customer Care Senior representative

[Dinyar .J.Irani @j_dinyar]

@vishnukumar1998 @royalenfield @sidlal @ravinesun Actually Royal Enfield Management just doesn't care about customer difficulties. My bike is lying with Royal Enfield company representative for 2 years and still no reply from Siddartha Lal & Vinod Dasari.

[Dinyar .J.Irani @j_dinyar]

@Suruojha @gleeson555 @royalenfield @sidlal Seriously Royal Enfield team should work on pending issues of their bikes .Royal Enfield please I am one of the Customer whose bike is with you for 2 years and yet the problem is not solved. Siddartha Lal & Vinod dasri please answer customer sent email that to 135 remind

[Dinyar .J.Irani @j_dinyar]

@sky9it @ravinesun @royalenfield @sidlal Actually in Royal Enfield the Managing Director Siddhartha Lal &Vinod Dasari don't care to reply to customer email. Then what can be the behavior of Junior staff of Royal Enfield. Royal Enfield just believes in Non Customer centric policy

[Dinyar .J.Irani @j_dinyar]

@HitendraMahana @royalenfield @ravinesun @sidlal Royal Enfield company representatives,Siddhartha Lal and Vinod Dasari please correct me if the above given statement is wrong. Still Mr.Joseph Paul head of department for Royal Enfield Sales and After Sales has kept my mobile number in call reject list

[Dinyar .J.Irani @j_dinyar]

@HitendraMahana @royalenfield @ravinesun @sidlal Hitendra your decision is very awesome. Also don't be shocked if @royaenfield blocks you on Twitter. Since as per my experience Royal Enfield company representative use this policy of blocking the customer when they can't answer .

[Dinyar .J.Irani @j_dinyar]

@sidlal @royalenfield @EicherMotorsLtd Siddhartha Lal & Vinod Dasari still there is no answer from either anyone 135 reminder email.Also Royal Enfield company representatives are not answering the phone calls from Mumbai zone.Why is Royal Enfield company so non customer centric?

[Dinyar .J.Irani @j_dinyar]

@suryavansi_arun @MotorOctane @royalenfield @sidlal @Vimalsumbly Respected Sir, I am following up with Siddhartha Lal & Vinod Dasari for almost 2 years on email but no response. Royal Enfield concern team members of Mumbai not answering the phone call.Royal Enfield customer care team member assure call back but nothing