OJNaGodgetPower

[OJNaGodgetPower @j_mukoro]

@Sozyuku 52

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@kingtundeedunt 30

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@BinsaeedRashid 7

[OJNaGodgetPower @j_mukoro]

It is imperative that the NCS takes prompt corrective action to restore fairness and public trust addressing the complaints of candidates of Batch A superintendent cardre

[OJNaGodgetPower @j_mukoro]

@CustomsNG @ruffydfire @vdmempire @MSIngawa @seunokin @ARISEtv @channelstv @sowore @ncbn_ng REPORT ON THE FAILURE OF THE NIGERIA CUSTOMS SERVICE SERVER DURING THE 2025 RECRUITMENT EXAMINATION (BATCH A – SUPERINTENDENT CADRE)

[OJNaGodgetPower @j_mukoro]

The problem was entirely system-induced, not applicant-caused.

Without rectifying the situation or granting a resit for affected candidates, the integrity of the entire recruitment process remains in question.

[OJNaGodgetPower @j_mukoro]

Conclusion

The 2nd October 2025 Nigeria Customs Service recruitment examination for Batch A (Superintendent Cadre) suffered a significant server failure and technical breakdown that prevented many genuine applicants from participating.

[OJNaGodgetPower @j_mukoro]

If so, this would raise serious ethical concerns, as no rescheduling or remediation was provided for those affected.
4. Lack of Accountability: As of the time of writing, the NCS has not issued an official apology, clarification, or rescheduling notice for affected Batch A candts

[OJNaGodgetPower @j_mukoro]

3. Perception of Batch A as a System “Test Run”: (Evidence) suggests that the Batch A Superintendent Cadre may have been unintentionally or deliberately used as a pilot (run) group to test the functionality of the system before subsequent batches.

[OJNaGodgetPower @j_mukoro]

2. Loss of Public Trust: The incident generated widespread frustration, public outcry, and suspicion among applicants regarding the transparency and preparedness of the NCS recruitment process.

[OJNaGodgetPower @j_mukoro]

Consequences of the System Failure

1. Unfair Disqualification of Genuine Applicants:
Many qualified candidates were unable to complete verification or attend the online test due to no fault of their own.

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5. No Technical Support Response:
Applicants attempted to reach out via the NCS help desk and social media handles, but received no real-time assistance or acknowledgment.

[OJNaGodgetPower @j_mukoro]

4. Incomplete Submission:

Candidates who completed the exam were unable to submit (finish button didn't respond), time freezing, thereby refusing to progress to the examination interface.

[OJNaGodgetPower @j_mukoro]

as the server kept rejecting valid credentials or freezing mid-session.

3. Facial Verification Errors: The facial verification page failed to open for several candidates.
In cases where the camera opened, the verification process froze or crashed before completion.

[OJNaGodgetPower @j_mukoro]

Observed Problems:

1. Website Inaccessibility: The NCS portal repeatedly failed to load or displayed “Server Error” and “Gateway Timeout” messages.
Many applicants could not even reach the login page.
2. Login Failures: Those who managed to access the site were unable to log in

[OJNaGodgetPower @j_mukoro]

However,it was observed with great dismal that as the scheduled time approached, widespread server and connectivity failures crippled the process.

[OJNaGodgetPower @j_mukoro]

Applicants were instructed to:

Log in to the NCS recruitment website; Complete facial verification before the exam time;
Access the online examination platform through the same portal.

[OJNaGodgetPower @j_mukoro]

the Superintendent Cadre, divided into batches (A, B, C, etc.) for administrative convenience.
Batch A candidates were scheduled for online facial verification and aptitude testing on 2 October 2025, using the official NCS recruitment portal.

[OJNaGodgetPower @j_mukoro]

As a result, a significant number of qualified applicants were unfairly disqualified or marked absent, despite their efforts to participate in good faith. On this, The Nigeria Customs Service (NCS) announced a nationwide recruitment exercise for various cadres, including

[OJNaGodgetPower @j_mukoro]

the Batch A Superintendent Cadre online verification and examination process held on 2 October 2025.
Numerous applicants encountered serious server-related problems that prevented them from logging in, completing verification, accessing the exam interface or exam submission.

[OJNaGodgetPower @j_mukoro]

Subject: System Failure and Technical Glitches During the Nigeria Customs Service (NCS) Recruitment Examination for Batch A, Superintendent Cadre – 2 October 2025.
This is a report on the technical failure experienced on the Nigeria Customs Service (NCS) recruitment portal durin