Jay Shah

[Jay 'jeh' Aherkar @jehunix]

4 Uber incidents in 8 days.

Drunk driver threatening my mother. ✅
Driver abandoning me mid-trip & extorting cash. ✅ Price fraud. ✅
Verbal abuse. ✅

Uber's fix: "minimised the possibility of you being paired with this driver." 👏🏻👏🏻👏🏻

My fix: 17-page legal notice. @Uber_India

Some context. I'm visually impaired. I don't use Uber for convenience, I use it because I have to. It's how I move around Pune independently. I'm also an Uber One subscriber. Paying for a "premium" experience while getting this is a special kind of irony.

3 March, 9 PM. My mother books an auto. Driver GANESH shows up completely drunk. Verbally abusive to a lone woman passenger, at night, in an auto with no physical barrier. I reported it with proof. Uber's response: "the driver's behavior was unprofessional."

I escalated to the National Consumer Helpline. Docket #8836694. Uber marked it "WIP" on 7 March. Less than 26 hours later, without my consent, without resolution, marked "Closed." The driver highly likely still on the platform.

24 February. Driver Mohammed Umair Shaikh abandons me 700-800m before my destination. Demands more via direct UPI payment. Uber's remedy? Credits restricted from use on Auto rides. They kept my money and called it resolved.

1 March, 5:10 PM. Driver Gajanan abuses me over the fare and cancels to avoid his obligation. 5:35 PM same day, driver Dnyanoba demands ₹113 despite the app showing ₹100. I'm already dropped off with no alternatives. So I paid.

Pune's auto situation is genuinely dangerous. Uber's drivers have figured out that passengers alone on the road are someone they can push around. Uber's platform has figured out that template emails and fake credits (which don't even apply on auto rides) are cheaper than accountability.

So I sent a 17-page legal notice. Consumer Protection Act 2019. RPwD Act 2016. Motor Vehicle Aggregator Guidelines 2020. Maharashtra Aggregator Cabs Policy 2025.

Demands: Compensation for mental distress and lack of action. Written apology from senior management. Permanent deactivation of all four drivers. Refund in actual money, not credits.

If no response in 15 days: then I'm moving to District Consumer Commission Pune & CCPA complaint for systemic unfair trade practices.

Uber, the clock is running. ⏳ @jagograhakjago @Uber @Uber_Support @UberIN_Support

[Jay Shah @ja131997]

@CaseyNewton @karaswisher @AnilDash – LinkedIn’s appeal system is broken, causing real career harm. I’ve documented procedural failure and harm to current interviews.
@verge @nytimestech @CNBCtech
@latimes @washingtonpost @cnntech
@BBCWorld @MiCahWushu @zoe_schiffer @riptari

[Jay Shah @ja131997]

It’s been days, and I’m still receiving the same template response while my account remains restricted and the appeal system continues to fail (“Something went wrong”)
@LinkedInHelp @LinkedInIndia @Microsoft @LinkedInIndia @santaclaralaw @LinkedInHelp @CaliforniaDCA @AGRobBonta

[Jay Shah @ja131997]

@karaswisher @CaseyNewton @AnilDash @zoe_schiffer @CNBCtech @ReutersTech @WIRED @TechCrunch @CaliforniaDCA

[Jay Shah @ja131997]

I’m ready to comply with any corrective steps.
All I’m asking for is clarity, accountability, and a fair opportunity to respond.
@LinkedInHelp
@SpeakUpGrahak
@Microsoft
@MicrosoftIndia
@LinkedIn
@LinkedInNews

[Jay Shah @ja131997]

@LinkedInHelp @LinkedIn
My LinkedIn account—built over several years—was permanently restricted without prior warning or a clear explanation. Identity verification was completed, yet I received only a generic “policy violation” response. Requesting transparency and a fair review.

[Jay Shah @ja131997]

Seeking assistance from consumer & tech accountability channels:
@consumr_rights
@consumerforum_
@IndiaConsumer
@CNBCTV18Live
@ETNOWlive
@TimesNow
@ndtv
@BBCWorld
@ReutersTech
@LinkedInHelp
#LinkedInSupport
#DigitalRights
#ConsumerRights
#PlatformAccountability
#TrustAndSafety

[Jay Shah @ja131997]

@laurencereed @CisionUK @CRAssocUK @consumerightsuk

[Jay Shah @ja131997]

So I booked a London property well in advance,only for @Airbnb to pull the old “cancelation” card. After endless Twitter nags and calls, all I got was a coupon and gift credits. #AirbnbScam
#AirbnbScam @WhichUK @AirbnbHelp
@Airbnb_uk @BandBajaateRaho @consumr_rights

[Jay Shah @ja131997]

This is my final appeal, @Airbnb: Fix your mess, reinstate my account, and hand over my funds. Either own up to your mistakes or prepare for a very public legal showdown. I’m done playing your games. #GiveMeMyMoneyBack
#ukconsumer #londonnews #CustomerServiceFail @AirbnbHelp