Jacqueline Valdes

[Jacqueline Valdes @jackievaldes]

@HallandaleBchPD any news about the power outage affecting several buildings on S. Ocean Dr since 4:45pm? Apparently FPL’s system is down and they cannot give updates.

[Jacqueline Valdes @jackievaldes]

@BofA_Help EXTREMELY disappointed in the lack of customer service received today by Sean the CS Supervisor. One of your employees gave false information and you refuse to acknowledge. I thought all your calls are recorded for quality assurance. Why don’t you pull the call?

[Jacqueline Valdes @jackievaldes]

@JetBlue I was on hold for 4 hours tonight and no one answered after you CANCELLED my flight from MIA to BOS and booked me for Friday. What do you plan for me to do these 2 days?? How is that customer service?! I need to speak to a live agent.

[Jacqueline Valdes @jackievaldes]

@JetBlue I have been on hold for over an hour trying to get information on where to go what to do after you CANCELLED MY PLANS. who will reimburse me the money I lost on my hotel in Boston #flight1620 out of #MIA

[Jacqueline Valdes @jackievaldes]

@JetBlue we need your help! While you and your social media team gets to sleep tonight you have hundreds of passengers stranded at MIA for flight 1620. You cancel a flight after making us wait for hours? The employee said she was walking out to go get the pilot and then CANCEL!!

[Jacqueline Valdes @jackievaldes]

@JetBlue you’ve left me stranded at MIA trying depart on flight 1620 to Boston. Delays since 5:30. Then at 1:45am you CANCEL the flight? With no option of where to go in a deserted airport. You’ve completely ruined my vacation and already cost me HUNDREDS in lost reservations.

[WLRN Public Media @WLRN]

A new documentary by the @MiamiHerald gives viewers a behind the scenes look at how employees at Miami-Dade’s Jackson South Medical Center dealt with the virus.

The first episode of the five-part series here: https://t.co/YpmMpIUf8a

[Jacqueline Valdes @jackievaldes]

@MountainDew 89

[Jacqueline Valdes @jackievaldes]

@DaniseTownsend @JacksonHealth Same!!

[Jacqueline Valdes @jackievaldes]

@GaryThurner @JacksonHealth Why is this good? 80 and 90 year old cannot make appointments as most DON’T have computers or smartphones. They rely on family members or friends to make appointments. Now I won’t be able to help the elderly any further.

[Jacqueline Valdes @jackievaldes]

@Fabs1975 @JacksonHealth I was doinf the same and yes this is what it seems. How will the elderly get their appointments then? This is so sad.

[Jacqueline Valdes @jackievaldes]

@EspinosaKoch @JacksonHealth No one is getting paid. But some of us are trying to help those that don’t have computers or smart phones as they are 80 + and aren’t tech savvy. What are they supposed to do? Be forgotten???

[Jacqueline Valdes @jackievaldes]

@ScottWagnerFL @JacksonHealth Exactly! I’ve had to book appointments for all the elderly in my family because they cannot do it themselves. They don’t have computers or smart phones

[Jacqueline Valdes @jackievaldes]

@NelyMar96874543 @JacksonHealth Exactly!!

[Jacqueline Valdes @jackievaldes]

@JacksonHealth This is really horrible. All the seniors in my family have been relying on me to book their appointments as they do not know how to use computers or internet. How do you expect 80-90 year olds to make appointments if their grandkids / family can’t help?

[Jacqueline Valdes @jackievaldes]

@sanjurjo_l @JacksonHealth Do it off your cellphone and turn off wifi. I had the same glitch but was able to get an appointment this way.

[Jacqueline Valdes @jackievaldes]

@nietos @JacksonHealth Do it off your phone and take off your wifi. I had the same issue and followed this tip and was successful.

[Jacqueline Valdes @jackievaldes]

@JacksonHealth @JacksonHealth any advice on what to do when you click the link and the new webpage doesn’t open to make the appt? It just takes you right back to the red banner and the “click here”.

[Jacqueline Valdes @jackievaldes]

@karolineasbell @JacksonHealth It happened to me too, this morning and afternoon. It’s so upsetting. I’ve made appointments for elderly family members last week perfectly fine with no glitch.

[Jacqueline Valdes @jackievaldes]

@kbnickel @JacksonHealth This happened to me too