@BigDataBernhard Hallo Aljoscha, leider bietet JACK WOLFSKIN keine Jacken mehr in Kurzgrößen an. Nur bei einigen Hosen-Modellen gibt es noch Kurz- und Lang-Größen. Wenn Du wissen möchtest, welche das sind, schreibe an [email protected] JACK WOLFSKIN Social Media Team
@matthewahough1 Please email [email protected], send this photo and another of the underside of the shoe tongue where the item number is. It would also be helpful to have a copy of the receipt from the online invoice or the information where you bought the shoes. JW Social Media Team
@Y0De0 Hello Yogesh, Please send us the order number starting with JWA........ Then we will be happy to take a look. If you don't want to do this here, you can also send us a private Facebook message. JACK WOLFSKIN social media team
@SteveWoolley4 Hello Steve, This is virtually a gift and a small apology to all customers whose deliveries have been delayed, for whatever reason. Most of them are happy about it. JACK WOLFSKIN social media team
@SteveWoolley4 Hi, unfortunately this cannot be explained by the limited number of characters available on this platform. Also, we need the order number to be able to pick out your order. As already mentioned, you can send us an email to [email protected] or a private message via Facebook.
@MM_Ersoy Hi Merve, we are truly really sorry about your problems with our CAPE YOR PARADISE COAT. It is a popular waterproof jacket & this should not happen. Please write to Christine at the e-mail address [email protected] & refer to your comment here. We will try to help.
At Arkonik, we're thrilled to partner with brands that share our deep love and passion for the great outdoors. Our newest collaboration is with @jackwolfskin , Germany's fantastic adventure apparel and equipment specialist.
#WeAreArkonik
@M1k3_P Hi Mike,
We will be happy to help you. 🙂Please email [email protected] with this picture, your address and the width of the webbing that runs through the buckle. We will then be happy to send you a replacement free of charge. 🙂
Your JACK WOLFSKIN Consumer Service Team
@GebtDenHanfFrei Hallo, es tut uns sehr leid, dass Du mir einer unserer Hosen Probleme hast. Selbstverständlich kannst Du sie reklamieren und wir kümmern uns darum. Bei weiteren Fragen wende Dich gerne an service@jack-wolfskin-com und schildere Dein Problem. Dein JACK WOLFSKIN Social Media Team
@crozier_suzanne Hello Suzanne, please send us an e-mail at [email protected]. We will make sure that a return label is sent to you by email. Please refer to our contact on Twitter in your email. Thank you very much! JACK WOLFSKIN social media team
@GrumpyXMatelot@WWFCOHIO We apologise! Unfortunately, we overlooked your message. Have the goods arrived in the meantime? If not, please send an e-mail to [email protected] with the order number (JWA.................). Thank you! JACK WOLFSKIN social media team
@HolgerFehser Es tut uns sehr leid, dass Du mit Deinen Schuhen solche Probleme hast, und wir möchten uns dafür entschuldigen.Bitte reklamiere sie bei dem Händler, bei dem Du sie gekauft hast. Er ist dein gesetzlicher Vertragspartner und wird sich um die Abwicklung kümmern. JW Social Media Team
@SamEverton13 Hello Sam, Please email us at [email protected] and include your order number, which starts with JWA.................. We will then be happy to take a look. JACK WOLFSKIN social media team
@Bart_Provoost Hello Bart, Then it has to be solved somehow without a voucher. Please contact [email protected] . Thanks a lot! JACK WOLFSKIN social media team