@MoltonBrownUK is it normal to charge people £2 for a thin paper bag? We didn’t realise until we got home that we had been charged twice for a £1 paper bag that ripped on the way to the car?!? We were not even asked if we wanted a bag, or told of the cost 😡
@VirginAtlantic hi I think my last question got confused. On a Virgin/Delta flight (where I pay not a reward flight). If there is a connection, do I get tier points on each stage of the flight. Eg, 1st leg from London to NY, then also tier points from NY to Boston?
@VirginAtlantic if I am booking a flight with Delta or Virgin, and there is a connection. Do I get tier points on each leg of the flight? So for example 2 lots of 10 tier points for each leg? Or just a total of 10 tier points?
@VirginAtlantic Do you mean reward flights for a flight that qualifies to get tier points?
So If I fly from Boston to Tampa with a connection in Atlanta, I will earn tier points for the Boston to Atlanta, and then tier points from Atlanta to Tampa? (If both are qualifying from Delta?)
@facebook hi, how can I contact someone? I’m no longer able to message people on marketplace as I think someone has reported me (unfairly). How can I get this sorted?
@on_running hi! I got my parcel delivered yesterday - I ordered shoes and running socks but the socks wernt in the box? Could you look into this for me please :)
@VirginAtlantic hi, if want to upgrade and use airmiles for this - the table shows how many points are needed. But are there any taxes on top and how much are they?
@VirginAtlantic hi! On a recent flight we paid for an upgrade from Economy Delight to Premium. However we ended up with less air miles and tier points than the flight going out in Economy delight? Why is this?
@VirginAtlantic hi, if I book a reward flight using points, how does the flexibility work if I need to change my flight? Also do you still get tire points for this?
@VirginAtlantic Great thanks! Would that mean (minus the £30) it’s fully refundable? Also, If I was to use my points to upgrade. It says it’s 15,000 returns for example. Is it just points that I’d use or do I have to pay taxes on upgrades as well?
@AskVirginMoney Yes :) you have the US Virgin Atlantic black card through Bank of America? But it seems to be your not taking applications at the moment? Do you know why?
@AskVirginMoney hi! I wanted to open a Virgin Atlantic black card in the USA as just moved here. I started the app on line but told I have to go to the bank. The bank now can’t find the card on their system?
@VirginAtlantic do you know when you’ll open applications again for the Virgin Atlantic black card for USA? I started the application online but was told I need to go to bank. I get in store and now it’s not available? I just moved to US - can I transfer my Uk one?
@gigsandtours hi, I have resold my ticket through twickets as suggested on your site - how do I now transfer the ticket via mobile transfer to the new email address?
@OSleisure hi! I just received my order but I’ve been provided the wrong scratch off map. I had bought a munro map but have been given a wainwrights map instead