Jake Miller

[Jake Miller @jakeam77]

@peakwaytaps @Square They can (temporarily) if you disconnect the device from the Internet, but they won't fully process until the service is back up. Also can be lost if the device shuts down.

[Jake Miller @jakeam77]

@nanobrewer559 @sunsetbeerco @Whateverbrosk1 @SquareSupport Good point as well. Depends if you think your clientele is generally trustworthy or not. It is a definite risk/reward for those businesses who are choosing against making card sales period.

[Jake Miller @jakeam77]

@petehudson @DrEggenberger @Square Can also try turning off WIFI and taking payments in offline mode. Should make sure that device is securely powered or offline payments can disappear when the device turns off. Maybe take pictures of your transactions also. Just in case proof is needed for the company or lawsuit

[Jake Miller @jakeam77]

@SquareSupport @dalongok100 Any chance you guys could update that page then? It has been several hours before any more info has been provided. Just a little transparency as to what the problem and timeframe is would go a long ways.

[Jake Miller @jakeam77]

@KoalaMoa @Whateverbrosk1 @SquareSupport Just make sure that your device is securely powered or has a full charge. Offline payments are lost when the device shuts off. Maybe push back your "Nightly Reboot" if it is happening any time soon.

[Jake Miller @jakeam77]

@realAaronBergh @JNorrett68447 @Square @jack Make sure you shut off the wifi access to the device you are trying on or it will default to online mode. But take pictures of your transactions and push your nightly reboot back so you don't lose those records in case of power loss. Offline transactions disappear in that case.

[Jake Miller @jakeam77]

@sunsetbeerco @Whateverbrosk1 @SquareSupport Agreed. This is what I am currently doing. There is the risk of losing payments involved though. Take pictures of your transactions and make sure that your system is charged/has power and isn't scheduled for a reboot soon. A shutoff loses those offline payments.

[Jake Miller @jakeam77]

@Steelersdepot Sioux Center, IA, baby. I have all the Steelers games playing at my bar SIDEBAR SC LLC.

[Jake Miller @jakeam77]

@SquareSupport Can you confirm that this will be done in a way and a timeframe that won't void offline payments? Using those would help a lot of people keep their businesses running.

[Jake Miller @jakeam77]

@SquareSupport Have you tried telling people to shut off the Internet to their devices and running in offline mode?

I am currently doing this and taking pictures of card transactions to ensure that record of them isn't lost in case of some unexpected power loss or reboot.