James TW

James TW from Pistonheads - TOGAF Certified Solution architect, Lego fan, Dad and Marmite lover. #ItsWelsh #Ambiwlans

[James TW @James_JTW]

@WeAreMarmalade @RACcarinsurance @TickerInsurance I have replied - and called yourselves again.

[James TW @James_JTW]

@WeAreMarmalade My daughter has left your insurance and we can't seem to get no claims proof from you - and the new insurer is threatening to cancel her policy because of it. I've called three times and still can't get it, can you please help??

[James TW @James_JTW]

@WeAreMarmalade @RACcarinsurance @TickerInsurance I hoped there'd be an evening batch run that might provide the no claims proof. Guess not. Email sent to @WeAreMarmalade and @RACcarinsurance @TickerInsurance 🤷‍♂️

[James TW @James_JTW]

@WeAreMarmalade Still no sign of a no claims form - 5 phone calls and an email and still the threat of cancellation from @RACcarinsurance (@TickerInsurance) - how hard can it possibly be to send a simple email?

[James TW @James_JTW]

@AntonyJBrown @ao @HotpointUK It's "Welsh" 😁

[James TW @James_JTW]

My 20 month old, £230 oven's bottom element has failed. As it's over a year old - I'm on my own. Thanks @ao and @HotpointUK (!) - it's cheaper to get someone local to fix it than the manufacturer so I guess I'm just going to have to suck it up. Nice.

[James TW @James_JTW]

@WeAreMarmalade I tried your web chat and I got no response through it at all - nothing. I've emailed and called again and was told it was being processed today, which is odd because I was told that yesterday too 🤷‍♂️

I'll wait to see if I get anything later, but your web chat achieved nothing

[James TW @James_JTW]

@McDonaldsUK I'll message you shortly...

[James TW @James_JTW]

@McDonaldsUK I was in McDonald's in Grimsby yesterday and tried to order an espresso milkshake from the secret menu and was told it was out of stock - however, I could (and did) order a vanilla milkshake and an espresso separately) which was more expensive). Is this normal?

[James TW @James_JTW]

@Hull_Trains @thetrainline I'll try to find out how, tomorrow, but between your site and the Trainline, it feels like a real effort to deny me a refund...

[James TW @James_JTW]

My train was cancelled yesterday and it seems that I can't claim a refund from @Hull_Trains because I bought it from @thetrainline but I can't claim from @thetrainline because I should have used the ticket on another @Hull_Trains train, even though there weren't any... Help!

[James TW @James_JTW]

@Hull_Trains @thetrainline As an FYI - This was my "decision to not travel". And there were no other trains that I could feasibly use

[James TW @James_JTW]

@Hull_Trains @thetrainline I had no choice but to not travel with you as all the Hull Trains trains were cancelled yesterday evening - I had to buy another ticket. The Trainline app says that I can't claim and the I can't claim through Hull Trains.

[James TW @James_JTW]

@WayfairUK @Wayfair Is this the kind of response I should expect from your customer service? Been waiting 2 weeks for a refund for something I ordered in November that you cancelled several times. Been waiting since 13th Jan for a refund which I've contacted you about a few times

[James TW @James_JTW]

@Wayfair Is this the kind of response I should expect from your customer service? Been waiting 2 weeks for a refund for something I ordered in November that you cancelled several times. Been waiting since the 13th Jan for a refund which I've contacted you about a few times

[James TW @James_JTW]

@HiveHelper I posted an app review stating that there was no dark mode. Any chance that's something you'll bring in, because the app is awful at night without it...

[James TW @James_JTW]

@AskeBay I got this after I "won" an auction and after the item was marked as dispatched - seller no longer replying to me so I've probably been scammed. What do I do about it? Order number 20-12107-75641

[Anon Opin. @anon_opin]

Noone is really a celebrity until they've been on an episode of Sesame Street and hung out with muppets

[James TW @James_JTW]

Good news story - I left a shopping bag on a @GC_Rail train last month at Doncaster and it was handed in and I collected it at Bradford station a couple of days later - Thanks @GC_Rail for getting it back to me 😁

[James TW @James_JTW]

@vintedUK I've listed something. It sold. I posted it. I told the buyer. Feel free to share exactly what I did wrong there?