James Murphy

[James Murphy @james_murphy100]

@GoBrightline pretty sad at the Ft. Lauderdale station. Bought premium tickets and we can’t check our bags. Premium lounge may have been cleaned a few days ago. #badservice

[James Murphy @james_murphy100]

@CruiseNorwegian on our first NCL cruise. So far…#underwhelming

[James Murphy @james_murphy100]

@AmericanAir @MCO when you sit on the ground at the gate for more than 30 minutes waiting for a ground crew this is #incompetence #bad service

[James Murphy @james_murphy100]

@WaltDisneyWorld Alanna and Nathan at Riviera Resort went #aboveandbeyond this evening #excellentservice! #Thankyou!

[James Murphy @james_murphy100]

@AmericanAir I appreciate the crew on AA 2086 today. Had a passenger (1F) who refused to wear a mask despite repeated requests. Pilot even had to admonish him. #thankyou for helping to keep us safe.

[James Murphy @james_murphy100]

@AdmiralsClub @AmericanAir #excellentservice by Jamie in your SFO Admirals Club today. She was #great #ThankYou

[James Murphy @james_murphy100]

@AmericanAir #terribleservice by Tina on flight 651 to PHL on Oct 25. #condescending and #rude #greatservice by Isaac. Hey Tina people are allowed to be sensitive during Covid

[James Murphy @james_murphy100]

@AmericanAir Kathryn your attendant on flight 614 to SFO October 14 provided #exceptional service for my wife. #Mostappreciated she’s a #greatemployee

[James Murphy @james_murphy100]

@Target @Safeway I appreciate all the employees in our retail stores, working hard to stock the shelves and serving the rest of us. #thankyou and #staysafe

[James Murphy @james_murphy100]

@Audi @indiGOautoGroup getting service at Audi Marin is like going to the dentist. Except it takes longer. And it’s more expensive. And more #painful

[James Murphy @james_murphy100]

@AlaskaAir April in your Seattle office is great. The team checking passengers in st SFO are exceptional. That’s why we keep using Alaska Air. #excellentservice

[James Murphy @james_murphy100]

@ATT just an incredibly poor experience with new service and phones. #baitandswitch

[James Murphy @james_murphy100]

@AlaskaAir your team st SFO are #excellent! #thankyou

[James Murphy @james_murphy100]

@IKEAUSA your store in Emeryville is the worst #slowservice #poorcustomerservice. An hour to wait for one item?!? #neveragain

[James Murphy @james_murphy100]

@AmericanAir @MCO just a poor experience today at #Orlando #MCO. No available skycaps long lines uncaring staff #poorcustomerservice

[James Murphy @james_murphy100]

@HiltonHotels Following. Can you follow so I can send DM?

[James Murphy @james_murphy100]

@HiltonHotels your hotel on westpark drive in Charlotte NC is the worst #Hilton #poorcustomerservice

[James Murphy @james_murphy100]

@edwinwattsgolf the staff at your Southlake TX location are extreme knowledgeable and helpful #greatservice

[James Murphy @james_murphy100]

@BoathouseFL great meal and #exceptionalservice by Tyl this evening

[James Murphy @james_murphy100]

@thriftycars #greatservice by Julie at MCO (Orlando airport)