@OptusSport The stream is completely unwatchable. How are you going to compensate customers for this stuff up? Personally I'd like a refund for this months subscription fee.
@metrotrains I am at Parliament trying to get to Jolimont. After a cancellation and now a 13 minute delay on the next service, I will have been waiting 23 minutes longer than advertised. How do I go about seeking a refund for the trip?
@Uber_Support In app support were notified 6 days ago yet did nothing. I've since had to cancel my card and I will now be deleting my Uber account. Unmitigated and epic failure of customer service. Goodbye.
@Uber_Support 6 days after my initial complaint about being hacked, I get a call from my bank advising me that Uber has attempted to withdraw over $700 a total of 7 times. I told Uber this was a fraudulent transaction. I've had to cancel my card. Disgraceful.
@Uber_Support I have received a receipt for a ride this afternoon in the UK. I am in Melbourne. It is not appearing in my app, but the amount is pending withdrawal in my bank account. Is there a phone number I can call to sort this out??
@Uber_Support It's been almost an hour since the last response. My account has been hacked and money withdrawn from my account TWICE in a day - I don't want this to happen again. I'm sure it could be resolved very quickly if I could just speak with someone on the phone. Please.
@Uber_Support I have been contacted by support through the app. Have not heard anything since their initial response. In the meantime, I have received another receipt for almost £400.00! Thankfully payment failed. The fact that I cannot talk to someone on the phone about this is a joke.