@AirbnbHelp Unfortunately your couldn’t help any less. So is your policy cancelling bookings on behalf of the host and customer. Brutal policies you have you need to resolve this asap!
@Airbnb@AirbnbHelp @airbnb_au
Family member was supposed to be sent a code to access the property after travelling across the world with 80kg of baggage and they have received no code to lockbox and the host along with yourselves have gone silent. Disgraceful!!
@gomoireland over 24 hours with no service and far is it from a small amount of customers effected. @gomoireland your service is the worst I have ever experienced. Also REMOVE THE LIVE CHAT FUNCTION ON YOUR WEBSITE - I have opened almost 3O of them and there is no one on the other end..ever
@gomoireland Why after 24 hours of no network connection are you still not issuing a more recent update on the issue and why is the chat option on your webpage unresponsive every day I go to use it. Can you reply please or i'm moving to another network tomorrow
@O5Rich@gomoireland This is the exact same thing that happened me, they are absolutely and I want to be reimbursed for this absolute joke of a service!
@gomoireland Maybe it would be better to sort out a contact number to ring you folks - spent the last hour trying to reset everything I can and your chat portal is inresponsive!!!
@gomoireland@GoMoIrelandCare Possibly the worst customer care I have experienced to date and I have seen some bad ones in my time.
On an inresponsive live chat for an hour before they take the chat option down, no number to contact them, and no network coverage all day.Useless