James Stackhouse

[James Stackhouse @jamesstackhouse]

My code has arrived @TicketmasterUK @coldplay 90 mins after trying to login . #shambles #letdown #coldplay

[James Stackhouse @jamesstackhouse]

You know , 1 of your advisors said I would get a code in an email to go to a post office and be able to withdraw the cash… I challenged him and he stuck to his story , must of had to much Xmas cheer!

[James Stackhouse @jamesstackhouse]

@TUIUK I’m still waiting for my refund £375 - 2 months has passed , 4 different advisors with differing excuses..yet you’ve still got my money…

[James Stackhouse @jamesstackhouse]

@Gatwick_Airport who do I contact re CCTV footage and a stolen iPad from my little boy on Friday ?? No numbers for security on your website .

[James Stackhouse @jamesstackhouse]

@Gatwick_Airport hi, our sons iPad was stollen during our baggage reclaim yesterday , I can’t find any contact numbers to report and discuss CCTV footage to support my police report. Please contact me.

[James Stackhouse @jamesstackhouse]

@vrbo Yes, you are basically telling me your not responsible , yet I book through your platform and you transfer me to a “trusted professional” to complete my booking , you have misrepresented the villa and now I’m 8k down @financialombuds I would like some help v @vrbo

[James Stackhouse @jamesstackhouse]

@financialombuds how to I get support re @vrbo representing and introducing a fraudster to me for my holiday booking, I’m now 8k down and VRBO are refusing to refund me.

[James Stackhouse @jamesstackhouse]

@JKtechntool @vrbo We booked a villa through @vrbo , turned out to be fraudulent vendor , we’ve lost 8k but effectively 12k due to non refundable flights/car. @vrbo just don’t respond or see it as an issue . It’s been 8 days now , we’ve lost everything and been saving for a long time for our kids.

[James Stackhouse @jamesstackhouse]

@vrbo I want this escalating , we are nearly a week now! What is going on @vrbo I want my 8K back!

[James Stackhouse @jamesstackhouse]

Nobody use @vrbo ,our family holiday has been destroyed and we are 8k out of pocket as they don’t check vendors throughly and perform accurate security checks to protect you as a customer, we have been scammed out of our family holiday. My kids are destroyed and Vrbo don’t care.

[James Stackhouse @jamesstackhouse]

@vrbo @vrbo I’ve not had anything through today re your 2nd review , another day gone where I’m 8k light , would you like to tell my children we can’t go on holiday…

[James Stackhouse @jamesstackhouse]

@anna_tad555 @vrbovictims @vrbo Anna, I am in exactly the same scenario, we’re 8k and a family holiday down. I’ve had nothing but standard response since Monday @FTC should be looking at this business! Keep going at them and I’ll keep following

[James Stackhouse @jamesstackhouse]

@vrbo Renee , when will this 2nd review happen @vrbo

[James Stackhouse @jamesstackhouse]

@anna_tad555 @vrbo Yup, their reply is ludicrous, a blatant standard response as opposed to looking into our issue with them facilitating fraud and taking our money , 5 days and counting @vrbo .

[James Stackhouse @jamesstackhouse]

@vrbo @vrbo You also don’t have our bank details to process a refund, clear lies and fobbing off to buy time on getting my 8k back to me, please let me know when someone is taking another look!

[James Stackhouse @jamesstackhouse]

@vrbo Ref YY8KD6

[James Stackhouse @jamesstackhouse]

@vrbo @vrbo We got notice it was cancelled on the 20th May, and an email form you on the 21st with a security risk statement . Therefore your records are not correct !

[James Stackhouse @jamesstackhouse]

@vrbo We paid by bank transfer as per the instructions on your website , not by card

[James Stackhouse @jamesstackhouse]

@vrbo Why did you send a email on 21st May, saying it was a fraudulent villa? And we needed to contact you and our bank. I don’t understand the timeline ?