Jamie Rowsell

[Jamie Rowsell @jamie_rowsell]

@Se_Railway It was the barrier in between platform 2/3 and 4/5 approaching from tooley st entrance and would have happened about 19.45 on 13/02/26

[Jamie Rowsell @jamie_rowsell]

What is being done to protect the train barrier staff from gangs on a daily basis they have to let through barriers without paying as they are too scared of being assaulted while the rest of us pay for our tickets? @Se_Railway @TLRailUK @TfL @networkrail @MayorofLondon

[Jamie Rowsell @jamie_rowsell]

@Se_Railway Just witnessed group of five youths approaching ticket barrier staff at LBG and staff member let them all through barrier with his pass, without asking or checking for tickets. I questioned why he did that, to which he said he was too scared of being stabbed

[Jamie Rowsell @jamie_rowsell]

@NetworkRailLBG when telling LBG staff at ticket barriers that I’m seeing people are constantly pushing through gates without paying, they can’t do anything yet I’m paying over £300 per month for a season ticket - please how is this ok?

[Jamie Rowsell @jamie_rowsell]

@TASCHEN still waiting for response from customer service with regard to damaged books delivered due to insufficient packaging - please let me know how you can help? Thanks

[Jamie Rowsell @jamie_rowsell]

@Everymancinema how can we speak to customer service as I just spend 20 minutes listening to your on hold music each time I call?

[Jamie Rowsell @jamie_rowsell]

@sainsburys seems to be really difficult to chase for a refund of a delivery that never arrived - even your customer service team says it can be stop and go lol

[Jamie Rowsell @jamie_rowsell]

@coxandcoxuk @coxandcoxuk but you don’t reply to emails so why are you for the 5th time asking me to send an email??????????????????????????

[Jamie Rowsell @jamie_rowsell]

@coxandcoxuk are taking your money and then cutting you off - hundreds of people placing orders and no follow up communication whatsoever apart from auto responses to send an email which you will never receive a response to - what is going on??? We all need an explanation here!

[Jamie Rowsell @jamie_rowsell]

@coxandcoxuk Hi @coxandcoxuk I already emailed over a week ago and still haven’t received any response - cant believe you do not have a more effective way of communicating when clearly I am one of many customers enquiring on an update of a delivery placed over a month ago??

[Jamie Rowsell @jamie_rowsell]

@coxandcoxuk still waiting - will we receive our orders before Christmas or even gain a response?

[Jamie Rowsell @jamie_rowsell]

@coxandcoxuk Hi I already sent an email to that address two days ago. The order I placed on 4 November was supposed to be a gift for a 70th bday gift for 1st Dec, The tracking doesn’t even work and can’t speak to your customer service team. My first order with you will def be my last.

[Jamie Rowsell @jamie_rowsell]

@AmazonHelp @amazonhelp she doesn’t have a passport and her bus pass should have been accepted as per guidelines. How can we ensure she gets her wine resent? Thanks!

[Jamie Rowsell @jamie_rowsell]

@SimonCalder

[Jamie Rowsell @jamie_rowsell]

@opodo refuses to refund our flight tickets booked with them even though the flight was cancelled due to COVID restrictions. BA are willing to refund but @opodo won’t cooperate. @SimonCalder please advise!

[Jamie Rowsell @jamie_rowsell]

Anyone else fed up of WAITING for @opodo to resolve their requests? 8 months on and still waiting. 8 months on and Opodo still has our money from a cancelled flight. How is this even legal?

[Jamie Rowsell @jamie_rowsell]

@opodo Booking ref 4819835668 we have been waiting to hear the status of our request as we want to know how to rebook our flights which were cancelled last year due to COVID - we never hear back from your teams anytime we are promised a call within 48 hours! Please advise! Thank you.

[Jamie Rowsell @jamie_rowsell]

@opodo @opodo please tell me the best way to get in touch with my reference number without having to call your premium line and being placed on hold for over an hour? Once again we never received a callback from you as promised within 48 hours! Truly the worst customer service ever.

[Jamie Rowsell @jamie_rowsell]

@opodo Who do I send this to?

[Jamie Rowsell @jamie_rowsell]

@wizzair @dmartinho89 Wouldn’t it make sense to group together same households/groups onboard in this era of social distancing rather than “randomising”? Great way to put people off travelling with you!