@RivalKit_uk hi still no delivery or communication from Rival re my order. As suggested i will contact cc company. They assure me two weeks and and nothing…
@fordcmf@RivalKit_uk@FOALiverpool@CitizensAdvice@CTSI_UK Alert Craig, no delivery and no refund. I have looked into the small claims process but it is time consuming so I will contact the credit card company as suggested. It would be so much easier if you could either be honest in your replies or just deliver what I ordered.
@fordcmf@RivalKit_uk@FOALiverpool@CitizensAdvice@CTSI_UK I am sorry to add to the pain, but Rival UK customer service is non-existent. I have been waiting for my order since 14th February and the only document I have ever received was an invoice. No callbacks, no answer to emails. Can you contact me with when I can get a refund.
@parcelforce I do expect to pay an import charge for my parcel that has been in GB for a while. I completed all details for payment 4 x on 2 pc's at regular intervals. Each attempt returned an error message of transaction failed please try later. 3 hours of my life wasted. How can I pay?