janetryu

[janetryu @janetryu]

@JetBlue if JetBlue does not get back to me in time to cancel my flight on my behalf (cause I can’t do it myself on the website/app), what is my recourse?

[janetryu @janetryu]

@JetBlue I want to cancel my flight but I can’t do it myself online. Been waiting 7 hrs for a callback. I need this canceled within 5 hrs otherwise I won’t get a refund for my flight per the travel advisory. Please help!

[janetryu @janetryu]

@JetBlue @JetBlue you won’t let me cancel my flight online, your website and app are saying I need a CS agent to do this for me, but it’s taking 12 hrs to get a CS callback or chat back. I need to cancel my flight before it takes off in 5 hrs. Help!!

[janetryu @janetryu]

Summer in Vermont

[janetryu @janetryu]

@JetBlue @graciemitchell Hi! I've done all that! DM'd, called, contacted via business chat. Still no response regarding my cancelled flight and lost baggage. Please help :D

[janetryu @janetryu]

There were 3 agents. One of them could answer my question of how long this lost baggage claim was going to take. My husband wanted me to come back to help cause our toddler was going crazy after sitting on the flight. Could have just answered my question without yelling at me.

[janetryu @janetryu]

@JetBlue you lost our car seat. Husband watching our wily toddler and bags alone while I dealt with ticketing agent for lost baggage claim. 45 minutes with no communication from agent, I asked how long this was going to take and got yelled at. Horrible support and service. 😥

[janetryu @janetryu]

@JetBlue Had to rent a car seat so we could leave the airport. Hope I will get reimbursed for this unexpected cost. Could have also done without the yelling 😐

[janetryu @janetryu]

Cavallo Point #cavallopoint #staycation https://t.co/EOv1joPYCa

[janetryu @janetryu]

Coffee and walnut battenberg cake, aka my Saturday afternoon. #battenberg #greatbritishbakeoff https://t.co/QKDfqAQId4

[janetryu @janetryu]

#brandysnaps https://t.co/iTCRR4PEcI

[janetryu @janetryu]

Yesterday's lunch spot between dives. Lime Caye, Belize. Jeff was fly fishing on nearby Hunting… https://t.co/p0wjRoN5AJ

[janetryu @janetryu]

Jeff on the phone. #fairmont https://t.co/wpXm4wFTYU

[janetryu @janetryu]

Earl grey infused cocktail in a teacup. https://t.co/lc7HKwCgrq

[janetryu @janetryu]

License plate spotted. https://t.co/y6wK8KB1aW

[janetryu @janetryu]

Up at 7am to see Kanye and Obama at the Warfield. https://t.co/xuMS3Jgthx

[janetryu @janetryu]

A new bird's best fern, to replace the one I killed. Here's to better outcomes. https://t.co/hNu63PoB6o

[janetryu @janetryu]

In our continued tour of the east bay, Jeff and I are visiting Crockett CA, staying at the Burlington… https://t.co/AwAcj5PHoS

[janetryu @janetryu]

So those Japanese cat marshmallows -- they happened. https://t.co/UFTlNGeZks

[janetryu @janetryu]

Cat mermaid https://t.co/O8Ne97uE68