@AmericanAir My mom bought a ticket to come home for the holidays expecting to be able to use it to come home for the holidays but you do you… no exceptions; no concessions!! Thanks for taking my mom’s $500 to line your pockets. We know you resold her seat. Gold star ⭐️
Just FYI: @AmericanAir won’t allow my mom (a widow btw) use a flight credit from a flight she booked for the holidays (but purchased in Sept) to book a flight 1 year and 12 days after she purchased the flight. Thanks @AmericanAir for taking such good care of your customers. 😡
@AmericanAir my mom is trying to use her travel credit and it won’t let her because it is 12 after the original credit ends. This is for my daughter’s wedding and we are hoping there is a way to extend that credit.