@Xfinity there is construction on my street. Yesterday afternoon they cut the xfinity cable to my house while digging and I can't get in touch with anyone at xfinity to tell you about it
Most people I talk to who are responsible for creating content that improves the customer experience--from knowledge base to customer education to support ticket responses--struggle to keep the content up to date as the product changes.
A solution: https://t.co/xVk4i1QN8Z
Naming center-left Bari Weiss as CBS Editor-in-chief isn't what you should fear from the Ellisons.
It's their extremist goals for centralized government hubs of personal data to power AI thought policing.
Met with an exec team this week and we figured out they're well-positioned to target an extremely inspiring mission (and huge market). Their product already solves urgent problems, but they hadn't laddered it up to a big mission that impacts their message and product.
We were able to define the new vision, prototype a new product and message that realizes the vision, and test it with customers--in 2 days. The customers were just as inspired as we were, so seems like we're onto something.
@AnikaChapin @VictoriaRaeSook@Inthespotpod I think you have a typo or you are telling me there is a new version of Phantom by Tesori and Kron, which would be pretty cool!
🚨 New podcast alert: this week we're diving into how you would beat ChatGPT. Tune in for more about how AI technology can help users achieve their goals faster and more accurately, creating customer and equity value along the way.
https://t.co/WrUqpcoyiC
5. Lead demos with the struggles in the job your leads want to overcome. Stop doing product tours for demos.
Focus on the part of your product that satisifies the needs for each lead.
Only after that, show the other stuff, leaving tables takes for the end (or not at all).