@northernassist Had hoped to catch the 1625 service to Northumberland Park from Newcastle but it’s been cancelled. Why is the Northumberland line constantly plagued with delays and cancellations?
@LNER Is there any chance you could consider introducing something to remind people in the quiet coaches to keep it down. Appreciate it can be challenging for staff to manage but I always book then quiet coach and it’s never respected. There are literally people standing chatting
@O2 It’s been delivered now. So much for next day delivery. Ordered Sunday but can’t collect until today. And have to go into a branch to collect. Meanwhile my partner ordered his new handset with EE at 6pm last night and it’s already been delivered to our door…
@StarbucksUK Afternoon. I have just purchased 2 drinks from one of your drive thru shops and on getting home discovered they are not correctly made. I can’t return to the store due to work but it’s frustrating to pay £12.90 for 2 drinks to find they aren’t made correctly.
@EastMidRailway I submitted a Delay Repay claim last week as my journey was delayed and I’ve had an email asking me to provide photos of the tickets cut in half and uploaded to my ‘Customer Journey’ but that link takes me to the delay repay login and isn’t allowing me to upload.
@EastMidRailway Travelled from Notts to Grantham earlier but a change to the calling points meant no stop made at Grantham and missed my connection on LNER to Newcastle. Do I claim Delay Repay for whole journey through your website? Thanks!
@CrossCountryUK Currently in Darlington en route to Nottingham via Derby. The Newcastle to Reading service has been terminated and the trains gone back to Newcastle. What is the ticket situation once trains are back running? Quite a number of potential routes with other companies
@CrossCountryUK Great! Although there is no train now as it was taken back empty to Newcastle. Would the best option be on the Plymouth service to Derby? Would prefer the route that’s the quickest but will need to change to @EastMidRailway for the leg to Notts.
(2/2) Trying to book a replacement with AA - could you confirm if the fitting is free as I have cover with my RBS account? And if so, how to book as I don’t have a membership number.
@TheAA_UK Had an AA mechanic out earlier due to my car not starting as the battery is flat. Managed to get it back running. But it’s gone again this evening and will just need replacing. (1/2)
@TheRAC_UK Trying to book a battery change for my car as it’s flat and won’t start - old battery. When booking it states it has to be on a driveway or in a car park, but it’s on a residential street and can’t be moved onto our driveway as it’s not running. Can you still help?