@nxcare I submitted a claim for a refund some weeks ago now for ticket EUGPJ496 due to covid-19 however i am yet to receive any correspondence.
Please can you advise.
@qatarairways Myself and partner have taken 3 flights with Qatar in the past 6 months ( booking ref: LUN85V and e tickets numbers: 1573460618150, 1573460618151 & LNMXO5 and e ticket numbers 1572392120222 & 1572392120223) and are seeking a refund
@Coles My partner tried complaining about a recent order through Facebook, it says you respond in 2 hours... Still no solution to our problem and now a week later! Yet I've complained before through Twitter and had a quick response. Funny how you review public complaints quicker!
@Coles It's actually multiple orders and issues. 7756012 we had sweet potato swapped for just regular. And order 77583392 we had the coleslaw in the photo aswell as a half leg of lamb which was 500g under the weight which we actually paid for. I can send additional photos if needed.