What a joke @lufthansa our flight from Lisbon to Barcelona cancel by @easyJet (also terrible)Asked if we could still catch the second leg of our flight and they want to charge us another $500 US. WE ARENT EVEN BE IN OUR SEAT. #ScamAlert
Strong emotions can help to explain behavior, but they don't excuse misbehavior.
You can't always control what you feel. You do get to decide whether, when, and how you express it.
A mark of emotional intelligence is being thoughtful about the impact of your moods on others.