Jayyyyy

Finance

[Jayyyyy @jayyyy10001]

@MilleyMich39119 @grok movie name??

[Jayyyyy @jayyyy10001]

@Lenskart_com @peyushbansal Still haven’t got any resolution!! @Lenskart_com @LenskartSupport @peyushbansal

[Jayyyyy @jayyyy10001]

FRAUD BY LENSKART? 🚨

I paid ₹22,199 for B by Lenskart Smartglasses (Order #1346695188), and the product I received is practically unusable.

The battery lasts hardly 1–2 hours, and their “Buddy” AI does not respond most of the time. When I complained, Lenskart customer service representative Payal claimed there is no return, replacement or warranty for this product and simply told me to visit a service centre where they would “figure out what can be done.” When I asked for an actual resolution, I was effectively told that nothing could be done otherwise.

This directly contradicts Lenskart’s own website. The product page clearly advertises a “1 YEAR WARRANTY,” and Lenskart’s official Smartglasses FAQ specifically says electronic defects are covered for one year and may qualify for repair or exchange.

What is even more disturbing is how customer reviews appear to be handled. I submitted a verified 1-star review through my order page, and the app displayed “Thanks for your Review.” Yet my review is not visible on the product page, which still shows only two positive reviews, a 4.5 rating and ZERO 1-star reviews. When I questioned this, Payal asked, “What is your problem—the product or the review?”

Is @Lenskart_com hiding genuine negative feedback while continuing to sell a defective early-access product? Are paying customers being used as unpaid R&D testers for a ₹22,000 “use-and-throw” device?

I demand an immediate replacement or full refund, written confirmation of the advertised warranty, and a clear explanation of why my verified 1-star review has not been published.

Customers deserve transparency—not defective products, denied warranties and disappearing reviews.

@Lenskart_com @peyushbansal

#fraud #lenskart

[Jayyyyy @jayyyy10001]

@Lenskart_com @peyushbansal Call me anytime

[Jayyyyy @jayyyy10001]

Still coupons are not working! fix this

[Jayyyyy @jayyyy10001]

@Zoomcar__India I’m a regular user. I applied FPD30 and ZFPD30, but payment failed and no booking was completed. Both coupons are now marked as used/max limit reached, and support says nothing can be done. How can a failed payment consume them? Please restore both!!

[Jayyyyy @jayyyy10001]

@prasanthgupta @volklub @evelectree @ferrarirules86 @heysamrajhere @mallik2m @20_1NM @MaiStunnerHoon @icelectrichq @D_type_25 @NsNitinsinha https://t.co/wPs8xy6hB1

This isn’t fake! My car still service centre!! More than 150days no one know when exactly they will replace my battery!!

[Jayyyyy @jayyyy10001]

Congratulations @TataMotors. @Tataev

You don’t need AI.

You don’t need customer support.

You don’t even need a case management system.

Just train everyone to say:

“I have no idea.”

✔ Battery replacement? — No idea.
✔ Dispatch? — No idea.
✔ Reimbursement? — No idea.
✔ Delivery date? — No idea.

After 90+ days in service, contradictory battery reports, and 15+ calls, the only thing everyone agrees on is…

Nobody has any idea.

👏 Outstanding customer experience.

[Jayyyyy @jayyyy10001]

@Zoomcar__India But I wanted to book now

[Jayyyyy @jayyyy10001]

@Zoomcar__India No other coupons!

[Jayyyyy @jayyyy10001]

@itisprashanth It’s just another@Tataev don’t use word garbage!! Use @Tataev instead

[Jayyyyy @jayyyy10001]

@LenskartSupport @Lenskart_com How exactly am I supposed to capture these issues in a “short video”?

The battery is draining abnormally fast — that happens over time, so how do you expect me to demonstrate battery drain in a short video?

The bigger issue is Buddy frequently does not respond at all. I call “Buddy” repeatedly and there is complete silence. Strangely, when I say “take a video,” it sometimes works. Other commands often get no response whatsoever.

Please explain exactly what you want me to record and how you expect a video to prove intermittent non-responsiveness and rapid battery drain. I’m happy to provide evidence, but the requested evidence needs to actually be possible to capture.

[Jayyyyy @jayyyy10001]

Extremely disappointed with @Lenskart_com and the B by Lenskart Smartglasses.

Battery drains ridiculously fast — easily one of the worst products I’ve purchased. And it gets worse: NO RETURN, NO PROPER WARRANTY SUPPORT, and terrible customer support!

I submitted a 1-star verified-purchase review explaining these issues, but Lenskart hasn’t published it. Even my 1-star rating isn’t reflected! The product page still shows only two reviews — 4★ and 5★.

What’s the point of asking verified buyers for reviews if negative reviews aren’t shown?

@Lenskart_com, is this how your review system works? Customers deserve to see real feedback — good AND bad — before spending ₹22,000+ on a product.

[Jayyyyy @jayyyy10001]

@LenskartSupport @Jayyyyy Ok I understand it’s not eligible for return! No warranty? Just use and throw? If it works I should use it? Or just throw it? Where is my review? Why it’s not showing on product page? @LenskartSupport just received 1 call, I was on call? Just 2 ring and hung up the call?

[Jayyyyy @jayyyy10001]

@phanikrn8 @VinFastofficial @VinFastIN @SanhChauPham @VinFastofficial is @Tataev of Vietnam!!

[Jayyyyy @jayyyy10001]

@LenskartSupport @Jayyyyy @LenskartSupport

[Jayyyyy @jayyyy10001]

@Lenskart_com

[Jayyyyy @jayyyy10001]

This is my purchase ID

[Jayyyyy @jayyyy10001]

@kiacareindia What kind of reply is this?

[Jayyyyy @jayyyy10001]

Hi @KiaInd , I have booked a Kia Seltos from Productivity Elements Pvt Ltd, Ambattur, Chennai, and have made ₹4,00,000 of the payment using my American Express credit cards.

The dealership has informed me that an additional 3.5% charge is applicable for Amex card payments. I completely understand that card transactions may involve processing charges, but considering the transaction value, I would be grateful if you could kindly check whether there is any possibility of reducing this charge.

Thank you for your support.