Mang Juan

Used to Think am Smart . . . Until I Realize Am Stupid . . .

[Mang Juan @jbtomas]

So please do something about this and implement a First In / First Out points system.

Thank you

[Mang Juan @jbtomas]

@McDo_PH

My McDonald’s Reward Points Issues

As a loyal customer, we are happy that you guys have this customer’s retention programs.

Unfortunately, something is wrong with the implementations considering that points earned will automatically be forfeited after a year.

[Mang Juan @jbtomas]

Please take note that if a customer uses their points, they are being deducted from the latest points they’ve earned and not from the earliest points they earned.

As such, we are forced to always use the points, that in doing so, we may missed out on your offer special offers.

[Mang Juan @jbtomas]

@LTFRB @LTFRB_Official can anyone check @grabph as to why their charges for Seniors/PWD is higher than for the general population please during peak hours or so?

[Mang Juan @jbtomas]

@burgerkingph am not sure how many are using your App here in the Philippines, it’s the worst App for me, your personnel here at Frontera doesn’t even though their branch.,. What a joke

[Mang Juan @jbtomas]

@eastwestbanker Online access means real time ... but in your case, we can only see transactions from May 21, 2026 & earlier.

One of the Worst Online System that I have seen so far.

[Mang Juan @jbtomas]

@eastwestbanker What for? Am assuming that you guys will reprimand the manager therein for always keeping clients waiting overtime.

[Mang Juan @jbtomas]

@eastwestbanker no teller at the same time due to lunch break?

At least 20 waiting customers here at your Lanang branch

[Mang Juan @jbtomas]

@PLDT_Cares Hayyyyy… kindly read my original posts this early today… you guys are not even reading simple posts… no wonder you guys are not of any help

[Mang Juan @jbtomas]

@PLDT_Cares @PLDTEnterprise @PLDTEnt_Cares

How long do we keep following up on these service issues until they are fully resolved?

To recap, we experienced the following outages and interruptions:

One (1) month of service disruption in 2024 in all of our 8 trunk lines.

[Mang Juan @jbtomas]

@PLDT_Cares Account no. 145966183

[Mang Juan @jbtomas]

@PLDT_Cares For the second time, Please read the thread for our account number

[Mang Juan @jbtomas]

@PLDT_Cares you guys didn't even read the whole thread, I have written our account no. therein.

Can't believe that we have to follow up for more than a year for our refund for 8 lines that was out of commission for a month. @PLDT_Cares

[Mang Juan @jbtomas]

We are under the Enterprise & Please do not tell us to DM you, because we have already sent numerous follow up email over the course of more than 1 year.

Account no. 145966183

[Mang Juan @jbtomas]

Additionally, we have long planned to reduce our PLDT lines, from 8 lines down to 4 lines maybe, as the repeated service interruptions and the overall unreliability of the service provided over time

We would appreciate your urgent assistance and a clear timeline for resolution.

[Mang Juan @jbtomas]

@CebuPacificAir IMPROVE YOUR APP THEN…

Not to mention your System in General

[Mang Juan @jbtomas]

@eastwestbanker Ha ha ha

Maybe in your dreams...

[Mang Juan @jbtomas]

@eastwestbanker Lanang (Davao) branch. 15 waiting clients, 2 tellers on a Friday end of the month. Been waiting for an hour here now. This is the norm by the way.

[Mang Juan @jbtomas]

@eastwestbanker Here I am again, a Senior Citizen waiting for the last half hour, along with few others (10), while only two tellers are around and still checking their phones...

Davao Lanang branch.