jckpnkn

jckpnkn

[jckpnkn @jckpnkn]

Thank you for confirming it and for the compensation. Being told you’re a cheat twice is a rough way to start a Tuesday, but I appreciate you owning the mistake publicly.

Being honest though: I’m hesitant about renewing Crew now. Twice in thirteen months, and both times I had no idea it was coming and no way to contest it. Hard to keep paying monthly for something that can vanish for a year without warning.

[jckpnkn @jckpnkn]

1/
365 days. That's the ban Epic just handed me for cheating in Fortnite.

I have never cheated. I know it, and Epic knows it — because they banned me for the exact same thing last year, reviewed it, and lifted it. It's all in their own records, and I've put the screenshots below.

2/
Some context. I only started playing Fortnite in June last year. I'm 43, From Sweden, I have kids, and I play at half ten at night when the house is finally quiet and everyone's asleep. An hour or two. That's how I come down after a day of work.

I've been hooked ever since. Paying for Fortnite Crew.

3/
Three weeks after I installed the game, Epic banned me for cheating.

Two weeks later, after review, they lifted it.

That was my introduction to Fortnite. I stayed anyway, and I've paid for Crew every month since.

4/
Think about what they're actually accusing me of. That I picked up a game at 42, installed cheats within three weeks, got cleared, and then kept paying every month for a year while doing it again.

5/
This sprite event is the most fun I've had in the game. I've been at it every single night after the kids went down.

I'm a handful of sprites from finishing. Two days left in the chapter.

6/
This morning, on my way to work, my phone buzzed.

"The Epic Games account associated with this email has been banned from Fortnite for cheating. This account will be unable to matchmake in Fortnite for the next 365 days."

That's the whole explanation — that, and boilerplate about "moderation tools and user history".

7/
And the appeal button is greyed out. The history shows no appeal was ever submitted on this ban. The option simply isn't offered.

8/
What makes this hurt isn't the money.

It's being called a cheat by a system that has already been wrong about me once, and then being given no way to say so. A year of a service I pay for, gone on an automated hunch. No door to knock on.

9/
And let's be honest about what 365 days means in a live-service game.

That's four or five chapters. Every seasonal event, every battle pass, every time-limited collection — gone. The sprite hunt I'm two days from finishing will never exist again.

It isn't paused. It's over.

10/
So when Epic hands a paying customer 365 days, they aren't suspending my account. They're telling me to delete it.

And this morning I sat there looking at the delete button, genuinely considering it. That's what this does to someone who did nothing wrong.

11/
This is where I stop being quiet about it.

I'm not asking for special treatment. I'm asking for what any paying customer should get.

@FortniteStatus @Fortnite @TypicalGamer

12/
And if Epic's anti-cheat has falsely flagged you too — say it out loud.

Not to drag the game. I love the game. That's the whole problem.

But year-long bans shouldn't be something we all just absorb in silence and hope goes away.

[jckpnkn @jckpnkn]

@vLu1xsFN @Lachlanfv @snaggyfnt @Fortnite @FortniteStatus @Hogman @Loomin__ Honestly — nothing. I couldn’t appeal, the button was greyed out, and I never sent a support ticket. I just posted about it here this morning and it was lifted nine hours later. Hope yours gets fixed too.

[jckpnkn @jckpnkn]

@The1Nuked Same day, same thing — I got 365 days for cheating this morning. Posted about it, and Epic reversed it nine hours later. Second time it’s happened to me; the first one took fifteen days.
Keep pushing, it does get fixed.

https://t.co/1qkUod7ZMY

[jckpnkn @jckpnkn]

1/
365 days. That's the ban Epic just handed me for cheating in Fortnite.

I have never cheated. I know it, and Epic knows it — because they banned me for the exact same thing last year, reviewed it, and lifted it. It's all in their own records, and I've put the screenshots below.

2/
Some context. I only started playing Fortnite in June last year. I'm 43, From Sweden, I have kids, and I play at half ten at night when the house is finally quiet and everyone's asleep. An hour or two. That's how I come down after a day of work.

I've been hooked ever since. Paying for Fortnite Crew.

3/
Three weeks after I installed the game, Epic banned me for cheating.

Two weeks later, after review, they lifted it.

That was my introduction to Fortnite. I stayed anyway, and I've paid for Crew every month since.

4/
Think about what they're actually accusing me of. That I picked up a game at 42, installed cheats within three weeks, got cleared, and then kept paying every month for a year while doing it again.

5/
This sprite event is the most fun I've had in the game. I've been at it every single night after the kids went down.

I'm a handful of sprites from finishing. Two days left in the chapter.

6/
This morning, on my way to work, my phone buzzed.

"The Epic Games account associated with this email has been banned from Fortnite for cheating. This account will be unable to matchmake in Fortnite for the next 365 days."

That's the whole explanation — that, and boilerplate about "moderation tools and user history".

7/
And the appeal button is greyed out. The history shows no appeal was ever submitted on this ban. The option simply isn't offered.

8/
What makes this hurt isn't the money.

It's being called a cheat by a system that has already been wrong about me once, and then being given no way to say so. A year of a service I pay for, gone on an automated hunch. No door to knock on.

9/
And let's be honest about what 365 days means in a live-service game.

That's four or five chapters. Every seasonal event, every battle pass, every time-limited collection — gone. The sprite hunt I'm two days from finishing will never exist again.

It isn't paused. It's over.

10/
So when Epic hands a paying customer 365 days, they aren't suspending my account. They're telling me to delete it.

And this morning I sat there looking at the delete button, genuinely considering it. That's what this does to someone who did nothing wrong.

11/
This is where I stop being quiet about it.

I'm not asking for special treatment. I'm asking for what any paying customer should get.

@FortniteStatus @Fortnite @TypicalGamer

12/
And if Epic's anti-cheat has falsely flagged you too — say it out loud.

Not to drag the game. I love the game. That's the whole problem.

But year-long bans shouldn't be something we all just absorb in silence and hope goes away.

[jckpnkn @jckpnkn]

@Seilifn Same day, same thing — I got 365 days for cheating this morning. Posted about it, and Epic reversed it nine hours later. Second time it’s happened to me; the first one took fifteen days.
Keep pushing, it does get fixed.

https://t.co/1qkUod7ZMY

[jckpnkn @jckpnkn]

1/
365 days. That's the ban Epic just handed me for cheating in Fortnite.

I have never cheated. I know it, and Epic knows it — because they banned me for the exact same thing last year, reviewed it, and lifted it. It's all in their own records, and I've put the screenshots below.

2/
Some context. I only started playing Fortnite in June last year. I'm 43, From Sweden, I have kids, and I play at half ten at night when the house is finally quiet and everyone's asleep. An hour or two. That's how I come down after a day of work.

I've been hooked ever since. Paying for Fortnite Crew.

3/
Three weeks after I installed the game, Epic banned me for cheating.

Two weeks later, after review, they lifted it.

That was my introduction to Fortnite. I stayed anyway, and I've paid for Crew every month since.

4/
Think about what they're actually accusing me of. That I picked up a game at 42, installed cheats within three weeks, got cleared, and then kept paying every month for a year while doing it again.

5/
This sprite event is the most fun I've had in the game. I've been at it every single night after the kids went down.

I'm a handful of sprites from finishing. Two days left in the chapter.

6/
This morning, on my way to work, my phone buzzed.

"The Epic Games account associated with this email has been banned from Fortnite for cheating. This account will be unable to matchmake in Fortnite for the next 365 days."

That's the whole explanation — that, and boilerplate about "moderation tools and user history".

7/
And the appeal button is greyed out. The history shows no appeal was ever submitted on this ban. The option simply isn't offered.

8/
What makes this hurt isn't the money.

It's being called a cheat by a system that has already been wrong about me once, and then being given no way to say so. A year of a service I pay for, gone on an automated hunch. No door to knock on.

9/
And let's be honest about what 365 days means in a live-service game.

That's four or five chapters. Every seasonal event, every battle pass, every time-limited collection — gone. The sprite hunt I'm two days from finishing will never exist again.

It isn't paused. It's over.

10/
So when Epic hands a paying customer 365 days, they aren't suspending my account. They're telling me to delete it.

And this morning I sat there looking at the delete button, genuinely considering it. That's what this does to someone who did nothing wrong.

11/
This is where I stop being quiet about it.

I'm not asking for special treatment. I'm asking for what any paying customer should get.

@FortniteStatus @Fortnite @TypicalGamer

12/
And if Epic's anti-cheat has falsely flagged you too — say it out loud.

Not to drag the game. I love the game. That's the whole problem.

But year-long bans shouldn't be something we all just absorb in silence and hope goes away.

[jckpnkn @jckpnkn]

@snaggyfnt @Hogman @Fortnite Same day, same thing — I got 365 days for cheating this morning. Posted about it, and Epic reversed it nine hours later. Second time it’s happened to me; the first one took fifteen days.
Keep pushing, it does get fixed.

[jckpnkn @jckpnkn]

1/
365 days. That's the ban Epic just handed me for cheating in Fortnite.

I have never cheated. I know it, and Epic knows it — because they banned me for the exact same thing last year, reviewed it, and lifted it. It's all in their own records, and I've put the screenshots below.

2/
Some context. I only started playing Fortnite in June last year. I'm 43, From Sweden, I have kids, and I play at half ten at night when the house is finally quiet and everyone's asleep. An hour or two. That's how I come down after a day of work.

I've been hooked ever since. Paying for Fortnite Crew.

3/
Three weeks after I installed the game, Epic banned me for cheating.

Two weeks later, after review, they lifted it.

That was my introduction to Fortnite. I stayed anyway, and I've paid for Crew every month since.

4/
Think about what they're actually accusing me of. That I picked up a game at 42, installed cheats within three weeks, got cleared, and then kept paying every month for a year while doing it again.

5/
This sprite event is the most fun I've had in the game. I've been at it every single night after the kids went down.

I'm a handful of sprites from finishing. Two days left in the chapter.

6/
This morning, on my way to work, my phone buzzed.

"The Epic Games account associated with this email has been banned from Fortnite for cheating. This account will be unable to matchmake in Fortnite for the next 365 days."

That's the whole explanation — that, and boilerplate about "moderation tools and user history".

7/
And the appeal button is greyed out. The history shows no appeal was ever submitted on this ban. The option simply isn't offered.

8/
What makes this hurt isn't the money.

It's being called a cheat by a system that has already been wrong about me once, and then being given no way to say so. A year of a service I pay for, gone on an automated hunch. No door to knock on.

9/
And let's be honest about what 365 days means in a live-service game.

That's four or five chapters. Every seasonal event, every battle pass, every time-limited collection — gone. The sprite hunt I'm two days from finishing will never exist again.

It isn't paused. It's over.

10/
So when Epic hands a paying customer 365 days, they aren't suspending my account. They're telling me to delete it.

And this morning I sat there looking at the delete button, genuinely considering it. That's what this does to someone who did nothing wrong.

11/
This is where I stop being quiet about it.

I'm not asking for special treatment. I'm asking for what any paying customer should get.

@FortniteStatus @Fortnite @TypicalGamer

12/
And if Epic's anti-cheat has falsely flagged you too — say it out loud.

Not to drag the game. I love the game. That's the whole problem.

But year-long bans shouldn't be something we all just absorb in silence and hope goes away.

[jckpnkn @jckpnkn]

Update: unbanned. Nine hours this time, fifteen days last time. Thank you to everyone who replied — especially those of you dealing with the same thing. I hope yours gets sorted too.

I still think a system that can call someone a cheat twice, with no explanation either time, needs looking at. But I’m glad to be back.

[jckpnkn @jckpnkn]

@CombatProF3AR Sorry to hear that — I really hope this gets some traction, for your sake as much as mine.

[jckpnkn @jckpnkn]

@GeorgiStephan Creating a new account to evade a ban is a permanent ban under Epic’s own terms. And I’d be admitting to something I didn’t do. I’d rather they just looked at it.

[jckpnkn @jckpnkn]

@DougFunnyLOLHAH Sure, that’s possible. I can’t prove a negative, and I’m not going to pretend otherwise. All I can tell you is that it isn’t what happened. Epic reviewed it and lifted it — that’s the only evidence either of us has, and it points one way.

[jckpnkn @jckpnkn]

@_aggiornamento Nothing — that’s the point. No human decided I cheated. Anti-cheat looks for patterns, and when something on your PC trips a threshold, the ban is automatic. Epic tunes it to catch cheaters, and accepts that some innocent players get caught too. I’m apparently one of them.

[jckpnkn @jckpnkn]

@DougFunnyLOLHAH The screenshot is Epic’s own record. They banned me for this in July 2025, reviewed it, and lifted it themselves. That’s not what happens when someone actually cheated.

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