Jackie Copcutt

[Jackie Copcutt @jcopcutt]

@SupportOven so you did a poor clean broke my oven door glass everywhere for my dog to find. New door delivered a day after promised, then no engineer turned up to fit when promised. I despair

[Jackie Copcutt @jcopcutt]

@SupportOven poor customer service poor clean and broken oven door also scratched my wooden work service

[Jackie Copcutt @jcopcutt]

@SupportOven broke my oven door told new one coming today, not here, am so stressed, also rubbish clean and glass left everywhere for my dog to step on

[Jackie Copcutt @jcopcutt]

@SupportOven No dinner tonight mum; Oven Support broke the glass while doing a poor clean, left glass for dog to find and me to pick up

[Jackie Copcutt @jcopcutt]

@SupportOven not impressed. Your operator broke my oven glass door and left glass all over my patio for my dog to find. Not even a thorough clean

[Jackie Copcutt @jcopcutt]

@KarenMillen I ordered a wedding dress and accidentally picked wrong postal address cos your system throws up London and now you say I can't cancel or redirect so lose dress and money, seems unfair and ruin my day. Please help

[Jackie Copcutt @jcopcutt]

The future of politics is not left or right, we need to be able to vote on issues, IT or AI should be able to enable this surely...?

[Jackie Copcutt @jcopcutt]

@bt_uk Happy to write to your CEO, who is she or he? Happy to lay out the whole sorry saga in writing which will help in case you try to sue me

[Jackie Copcutt @jcopcutt]

@bt_uk what absolutely terrible service from you, I have tried to email complaint to you on 2 email addresses and both undeliverable. It's almost as if you don't want people to complain

[Jackie Copcutt @jcopcutt]

@bt_uk Do I have to ask for a deadlock letter to try and resolve this? OK send me a deadlock letter please. I do not need this stress

[Suffragent @Suffragent_]

RT if you think @MaggieOliverUK deserved a New Year's honour more than Sadiq Khan.

@MayorofLondon @SadiqKhan

[Jackie Copcutt @jcopcutt]

@bt_uk So magnanimous but happy to send out big bills to scare people and use all your corporate clout to intimidate. Shame on you

[Jackie Copcutt @jcopcutt]

@bt_uk Do you know how infuriating it is to try and contact you? On hold, have to repeat, passed around. You are a phone company, call me

[Jackie Copcutt @jcopcutt]

@bt_uk I tried to cancel within 14 days. You cut me off. Now you expect me to pay£283.90? For nothing? @Ofcom

[Jackie Copcutt @jcopcutt]

@bt_uk BT you are infuriating to contact and when will I get a response to my complaint?

[Jackie Copcutt @jcopcutt]

@bt_uk I will not be paying your final bill. I never had any services from you. You owe me for cancelled engineers and 12 days with no broadband

[Jackie Copcutt @jcopcutt]

@bt_uk Are you for real? No response yet received from you to my official complaint. And now you send me a bill for £283.90. For what? Absolutely appalling lack of service from you. You should be compensating me and I have also complained to @Ofcom

[Jackie Copcutt @jcopcutt]

@bt_uk When will I receive a proper written response to my complaint of 10 December? I now have further complaint, you just get worse @Ofcom

[Jackie Copcutt @jcopcutt]

@bt_uk Corporates like you will try to wear little people like me down and obfuscate, poor service and bill indinimation should not be allowed @Ofcom

[Jackie Copcutt @jcopcutt]

@bt_uk Do you not look at record of contact I have had with you in last sad sorry month? Look at your phone records and email complaint I sent on 10 December. No service at all from you just stress and hassle and threats to pay you and no compensation for lack of service @Ofcom