J.Crew Help

Questions? Comments? Something you need? Just ask (in 280 characters or less)!

[J.Crew Help @jcrew_help]

@berookhs while we aren't expecting a restock at this time, I hope you'll consider an alternative style, such as the short-sleeve v-neck tee (CG185).

[J.Crew Help @jcrew_help]

@jarlong04 we're really sorry to hear about this and can certainly take a closer look into it. Mind sending us a DM with your email and order number?

[J.Crew Help @jcrew_help]

@TuesdayGirl we're sorry to hear about this and would like to take a closer look into it. Mind sending us a DM with your email and purchase details or order numbers?

[J.Crew Help @jcrew_help]

@VNunamaker so sorry for this experience - we've replied to your DM to help.

[J.Crew Help @jcrew_help]

@sasparelda we've replied to your other comment sent to @JCrewHelp!

[J.Crew Help @jcrew_help]

@sasparelda We sincerely apologize for this and would like to explore our options further. Could you please send us a direct message with your email address and purchase details?

[J.Crew Help @jcrew_help]

@mywifepabst Sorry for the trouble - just sent you a DM to help out.

[J.Crew Help @jcrew_help]

@torymisspelling Really sorry for the the extended wait here - mind sending us a DM with your order details so that we can look into?

[J.Crew Help @jcrew_help]

@retro2go so sorry to hear this - mind sending us a DM with your email and order number?

[J.Crew Help @jcrew_help]

@MissSocialJ sorry to hear that - feel free to send us a PM with your order number, email and what needs to be returned so we can help!

[J.Crew Help @jcrew_help]

@jenfan01 Sorry for the trouble, but we're glad to help here - just sent you a DM with more info.

[J.Crew Help @jcrew_help]

@JustinThomasNBA Sorry to say we're not expecting to restock that style, but another great option we recommend checking out is the Wallace & Barnes heritage-weight cotton t-shirt (CL752).

[J.Crew Help @jcrew_help]

@jenncognito we've reached out to you via PM.

[J.Crew Help @jcrew_help]

@ktravharr Many full priced items (and all sale items) are 30% off when logged in to your account, using the code LOYALTY, until 4/27 - any promotions that apply will also be listed on the item page under the price!

[J.Crew Help @jcrew_help]

@JaimieKrems yikes! Happy to see what we can do - shoot us a DM with your email address and the promo code.

[J.Crew Help @jcrew_help]

@JimJVallillo sorry to hear about your experience. If you still need assistance, we'd be happy to reach out on your behalf to make sure it's resolved. Send us a DM with your name, email address, and details of the issue.

[J.Crew Help @jcrew_help]

@MandelRobin international orders can only be placed online. Change the destination by clicking the link at the bottom of the site - check for the flag.

[J.Crew Help @jcrew_help]

@a5apB529 Please send us a DM to let us know what pants you were interested in! Definitely hear you, and want to look into.

[J.Crew Help @jcrew_help]

@_QJohnPublic We've replied to your DM!

[J.Crew Help @jcrew_help]

@_QJohnPublic Really sorry to hear that this happened and definitely want to look into - mind sending us a DM with your order details?