#livestreamshopping exploded in the past year. Still figuring out best practices for your brand? Check out this article from @NikaraJohns to learn from retail experts on how to delight and engage customers during your livestream: https://t.co/ejaMJXNf5l @FootwearNews
Join us at this year’s #NRFRetailConverge happening virtually from June 21-25. Lucidworks experts Peter Curran, Sanjay Mehta, and Garrett Schwegler will be holding an interactive roundtable June 22nd at 1pm EST. Sign up here: https://t.co/nX9ZwBVxIq #commerce#customerexperience
#ActivateCustomerService takes place virtually on June 24th at 9am PT! We’ll hear expert insights on how #search and #machinelearning can be used to help customers connect with support information while enabling agents to be more effective. Register today: https://t.co/4ecYDWyAiL
How can #data drive decisions and solutions for addressing #customerservice pain points? Lucidworks Data Scientist Jill Rosow breaks it down at #ActivateCustomerService, taking place virtually June 24th at 9am PT. Register to attend today: https://t.co/wnB6ui66yz
Automation doesn’t have to be the competition in retail. VP of Product Marketing @jcsears shares how automation can be a major asset to digital merchandisers by helping them stay focused on what they do best while vastly improving #customerexperience: https://t.co/jg3oXvwZvG
❗TOMORROW❗June 15th at 2pm BST, guest speaker @BrendanWitcher, Vice President and Principal Analyst, Forrester, will be discussing the importance of #digitalexperience and how to transform #customerinsights into action. Register for the webinar today: https://t.co/8wKaBCETWM
“What we’ve learned through #CXC is that the best work happens when everything is connected.”
Lucidworks CRO Chris Polishuk sat down with @SalesTechStar to chat about his journey in sales and the value of #connectedexperiences. Read the full interview: https://t.co/v3Awa0ucsR
June 15th at 2pm BST, guest speaker @BrendanWitcher, @Forrester Vice President and Principal Analyst, chats with Lucidworks about the importance of personalization in #digitalexperience, and how best to utilize #customerinsights for action. Sign up here: https://t.co/5B8zHflw4g
What’s new in Fusion 5.4? Learn how brands can now improve their #digitalexperience by using Predictive Merchandiser to configure and expand templating to more pages across their site: https://t.co/4UkutqKR1c
June 15th @ 2pm BST, join Lucidworks and guest speaker @BrendanWitcher, Vice President and Principal Analyst at @Forrester, in discussion about how to best utilize customer insights to deliver a relevant #digitalexperience. Register today: https://t.co/0SBeBFEmIJ
Mark your calendars! 📌 #NRFConverge is happening virtually from June 21-25. Our own Peter Curran, Sanjay Mehta, and Garret Schwegler will lead a roundtable discussion on June 22nd at 1pm EST. Register to attend the roundtable today: https://t.co/Ev46HaKeYt #customerexperience
Meeting customers where they are can make all the difference in the success of a digital #customerexperience. Our team shares four posts that guide brands in developing personalized, meaningful #customerservice experiences on their digital channels: https://t.co/ZQ7OOOtiCW
How can brands drive greater revenue, operational efficiency, and customer satisfaction? Lucidworks CEO @iamwillhayes shares how creating #connectedexperiences for both customers and employees is the answer. Read more: https://t.co/Axrhyy4sqM #CX#EX
Guest speaker Joe Cicman, Senior Analyst, Forrester will share how to evaluate investments in technology like #DXPs and the most important elements to consider. Register for the webinar on June 2nd @ 11amPST to learn more: https://t.co/s7LzJlmxKX
Wondering how #AI vastly improves the #customerjourney? Lucidworks General Manager of Digital Commerce Peter Curran shares three ways the technology can support a personalized and meaningful #customerservice experience: https://t.co/kINqjlibQm
What’s the larger impact of providing a meaningful #digitalexperience for customers? A new Forrester report shows that investing in the #technology can directly support profitable business growth. Learn how by downloading the report: https://t.co/LVqNsbH3AJ
Even great websites struggle to understand where the user is in the #customerjourney. Lucidworks General Manager of Digital Commerce Peter Curran shares why keywords alone are not enough — and how #semanticsearch and #vectorsearch can help. https://t.co/XCl5A5ullh