James Dentith

[James Dentith @jdentith]

@HarryBarnes1 Hi mate, do you know which sections of stadium will be England fans in final (if we get there🤞)?

[James Dentith @jdentith]

@ManUtdSpares_ one spare available v Palace today. Happy to donate, no charge

[James Dentith @jdentith]

@WillHillHelp Screenshot of all of this taken for future correspondence

[James Dentith @jdentith]

@WillHillHelp I reported my account being hacked and all funds being lost a week ago but your live chat and provided all details requested but still have not had a response. Please help

[James Dentith @jdentith]

@WillHillHelp Another day, still no response. Please advise on security check progress. I have tried again to contact through live chat but no response

[James Dentith @jdentith]

@WillHillHelp I have attempted to contact live chat numerous times over the past week and five times today with no response. I have screenshots of all attempts and have now contacted IBAS

[James Dentith @jdentith]

@WillHillHelp No no, let’s be clear… if you would “love to help” you would contact live chat on my behalf and request this is sorted as a matter of urgency after I have told you I am not getting a response from them. However your actions confirm you also believe live chat is useless!

[James Dentith @jdentith]

@WillHillHelp You may as well say, it is under a security check and to follow this up you must talk to a brick wall. The live chat is useless if nobody responds. You can’t just send people to use a redundant service and deem this ok

[James Dentith @jdentith]

@WillHillHelp It’s been under security check a week and I’ve tried going through live chat which I get no response from,literally no response.I have sent screenshots of this. Please can you provide details of the ombudsman protocol so I can escalate this. No correspondence is not a resolution

[James Dentith @jdentith]

@Christi22815191 @WillHillHelp @hsbbits Thanks, will be worth a try, can’t be any worse than @WillHillHelp /speaking to a brick wall!

[James Dentith @jdentith]

@fijiuba1 @HackTechsupport Thanks, might be worth a try 👍

[James Dentith @jdentith]

@willnigel @WilliamHill Had this last week and funds disappeared when accessed account. Still no response from the ‘live’ chat

[James Dentith @jdentith]

@WillHillHelp Bgy2jd

[James Dentith @jdentith]

@WillHillHelp Different each time. It says I can close the window and come back to the chat. I have done this and no reply after hours waiting. I have left the chat open and no response. This is very worrying knowing my account details have been accessed by someone

[James Dentith @jdentith]

@WillHillHelp This process is constant with no response and has been the case all week. Please advise me of the process of contacting the ombudsman. Thank you

[James Dentith @jdentith]

@WillHillHelp

[James Dentith @jdentith]

@WillHillHelp

[James Dentith @jdentith]

@WillHillHelp

[James Dentith @jdentith]

@WillHillHelp