J.D. Power Financial Services

News and updates on financial services from J.D. Power.

[J.D. Power Financial Services @jdpowerfs]

“Consumers are generally most satisfied with the buy-now-pay-later plans offered by their credit car insurers,” says Miles Tullo of J.D. Power.

But the market remains fluid, with experiences varying significantly between brands.

Learn from @NBCNews: https://t.co/shRh9Qs5xQ

[J.D. Power Financial Services @jdpowerfs]

Are digital wallets safer than debit cards?

Young people prefer digital wallets for their perceived security, according to Sean Gelles of J.D. Power. These apps keep card numbers and PINs hidden, making them seem more secure.

More from @PaymentsDive: https://t.co/f8fWAkV2uI

[J.D. Power Financial Services @jdpowerfs]

The J.D. Power Financial Service Update for June 2024 shares crucial findings from the J.D. Power 2024 U.S. Retail Banking Advice Satisfaction Study and bonus content on customer financial health personas.

👉 Watch the full video at: https://t.co/IMjfjARhKu

[J.D. Power Financial Services @jdpowerfs]

Key findings from the J.D. Power 2024 U.S. Retail Banking Advice Satisfaction Study include:

- Younger customers recall financial advice significantly more than the industry average.
- Most bank customers act on advice.

Learn more: https://t.co/b5dNjP1G9f

[J.D. Power Financial Services @jdpowerfs]

In the J.D. Power 2024 U.S. Retail Banking Satisfaction Study, we uncover a stark reality: trust in U.S. retail banks is on the decline. Despite stable customer satisfaction scores, a concerning 13% of customers are contemplating a switch.

Read more: https://t.co/8LNraTILGR

[J.D. Power Financial Services @jdpowerfs]

Discover what drives debit card satisfaction in today’s competitive payments landscape with the J.D. Power 2024 U.S. Debit Card Satisfaction Study.

Explore the study now and elevate your strategy: https://t.co/CZbe2Z5YUu

[J.D. Power Financial Services @jdpowerfs]

Looking into AI's effect on finance's future?

📊 Our newest Polaris Report explores how AI shapes trust in financial services. Uncover key insights into customer perceptions and the industry's path forward.

Explore now: https://t.co/sQfYZYMt6c

[J.D. Power Financial Services @jdpowerfs]

In the J.D. Power 2024 U.S. Buy Now Pay Later Satisfaction Study, consumer contentment has surged, showcasing the positive influence of easy account management, secure transactions and reasonable terms.

For more insights, visit: https://t.co/pfG2gkpyPs

[J.D. Power Financial Services @jdpowerfs]

How AI Can Help Advisors Deliver Personalization Without Adding Complexity?
Craig Martin, managing director of wealth at J.D. Power, will be on stage w/ a distinguished group of panelists to answer this pivotal question at The State of WealthTech.
👉 https://t.co/czyA8Npflt

[J.D. Power Financial Services @jdpowerfs]

Anticipation is building for the release of the J.D. Power 2024 U.S. Full-Service Investor Satisfaction Study results!

Results coming soon, learn more: https://t.co/hjwIllqlZj

[J.D. Power Financial Services @jdpowerfs]

The J.D. Power 2024 U.S. Buy Now Pay Later Satisfaction Study results are on the horizon.

This study benchmarks the BNPL customer experience across the U.S., revealing key drivers of satisfaction with BNPL loans.

Sign up for updates: https://t.co/C3CRIDx4E5

[J.D. Power Financial Services @jdpowerfs]

Next week, Miles Tullo, managing director of banking and payments at J.D. Power, will be speaking at the Fintech Meetup. His session, "Super Apps: Unlocking the Future Potential of Digital Wallets," will be filled with insights. Don't miss it!

Learn more: https://t.co/QwPsUMWHGh

[J.D. Power Financial Services @jdpowerfs]

🔍 New Insights from the J.D. Power 2024 U.S. Merchant Services Satisfaction Study! Despite widespread adoption, credit and debit card processing present challenges for small business satisfaction. 📉

🔗 Read the Press Release: https://t.co/ABpqczfYg1

[J.D. Power Financial Services @jdpowerfs]

Get Ready for the U.S. Merchant Services Satisfaction Study Results!

Discover how small businesses rate their payment processors for card and digital wallet transactions. What truly satisfies merchant service clients?

Results drop Feb. 1. Stay tuned: https://t.co/axeJjIrfXI

[J.D. Power Financial Services @jdpowerfs]

A new article reveals how BNPL programs are encroaching on traditional bank business. John Cabell of J.D. Power highlights an opportunity for banks: "There’s a lot of green space there for issuers to get more engagement w/ those features."

Read more 👉💰 https://t.co/sfKMjgSQ6T

[J.D. Power Financial Services @jdpowerfs]

🌟 Kickstart 2024 with Essential Financial Insights!

Stay ahead in the dynamic world of banking, payments, lending and wealth management. Sign up now to receive exclusive, cutting-edge intelligence directly in your inbox.

🔗 Be in the know: https://t.co/x1aiTYSKhW

[J.D. Power Financial Services @jdpowerfs]

The Fintech Meetup Agenda is Live! Get ready for a session on the future of digital wallets led by our own Miles Tullo w/ James Anderson of Early Warning Services & Michael Vaughan, Co-Founder & GP of Vera Equity.

🔗 Check the schedule & mark your cals: https://t.co/5oNnasiVNK

[J.D. Power Financial Services @jdpowerfs]

The highly anticipated J.D. Power 2024 Financial Services Publish Calendar is now available for download.

Download your copy now and elevate your financial journey in 2024!
https://t.co/ZjRVAKTTYB

[J.D. Power Financial Services @jdpowerfs]

Higher deposit interest rates at other financial institutions are driving customers to investment/wealth management and internet-only financial services providers, according to the J.D. Power 2023 U.S. National Banking Satisfaction Study

Learn more 👉🏻 https://t.co/AF1IiL8dvg

[J.D. Power Financial Services @jdpowerfs]

Auto lenders are lagging when it comes to digital, according to the inaugural J.D. Power U.S. Automotive Finance Digital Experience Study.

Just 22% of customers are highly satisfied with the digital experience provided by their lender.

Learn more 👉🏻 https://t.co/0LhXEb0hUl