@aymanalabdul@cometeer Jeff from Cometeer here, and apologies for this! We’re testing a new feedback flow and missed this config (has now been updated).
We’ll take the feedback any-which way we can get it from customers. Thanks for catching + ping!
@FreedomandaJEEP@cometeer Jeff from Cometeer here — seeing that our support team has reached out
+ sorted a replacement order for you! Sending a dm so you can contact me directly if any other issues.
@raphaelschaad@cometeer Sorry to hear this, and would love to make this right. I’ve refunded your last order, and DM-ing in case you’re open to chatting. Our iOS and Android apps have push enabled for all orders (and great way to manage coffees, order timing, etc.)
@marcprossen@cometeer Yes, just water and coffee — and 100% of capsules are produced in our private Gloucester, MA factory (that’s shared with no other food production)! If you DM me happy to connect you to our head of CX to answer any more questions.
@TheShadiestTree@cometeer Our support team is happy to help you with recommendations — or DM me and I can send a few great picks! You can also filter our menu by “sweet” or “nutty” which are notes that align with vanilla on coffee flavor wheel.