Jeff Duby

[Jeff Duby @jeffduby]

@PeterPanBus which one of you morons thought it would be a good idea to have sound on ads blasting on your bus. Never gonna ride this line again. So much for a peaceful ride. #letmesleep #customerservice # idiots

[Jeff Duby @jeffduby]

@Zindagi78487867 @jmartNYT @GirlsDwt @MittRomney For those of us who are already vaccinated, I wholeheartedly approve of that part.

[Jeff Duby @jeffduby]

Called @BankofAmerica for something that I cannot do at a service center or online. They got rid of email and chat options. Just got put on hold for two hours on the phone. In what world is this acceptable? #customerexperience #CustomerService

[Jeff Duby @jeffduby]

@BankofAmerica I just spent 25 minutes on the phone trying to cancel a stolen debit card. The person on the phone told me I couldn't do it unless I had the account opening date. I went to the bank and waited for another 20 minutes and then they told me they wouldn't have time

[Jeff Duby @jeffduby]

@KevinHart4real @TheRock Found this on reddit. Was not disappointed. #notsorry #Moana #photoshop

[Jeff Duby @jeffduby]

@hotwire just wanted to thank you for hanging up on me twice while 'connecting me' to a supervisor.Then having a supervisor yell at me over the phone. You just lost a #customer for life. Terrible #CustomerService. You just lost a customer for life. #travel #traveler

[Jeff Duby @jeffduby]

@JetBlue already been waiting since 9 am. Now we're missing a raft. Add another hour right? What went wrong with your airline? This is a flight from DC to Boston. It's an hour flight. #disaster #CustomerService #CustomerExperience #Airlines
#flights #EasterWeekend #easter

[Jeff Duby @jeffduby]

@lyaerly @gtconway3d @DavidCornDC and what, exactly do you have in mind? He's the husband of one of trumps advisors? He can't fire trump.

[Jeff Duby @jeffduby]

@3L3V3NTH @gtconway3d shhhh

[Jeff Duby @jeffduby]

@CassandraRules @gtconway3d Can't imagine my wife working for a bigot and me staying with her

[Jeff Duby @jeffduby]

@TheDomayne @CNBCnow @CNBC Any idea what a new factory costs? Replacing child slave laborers with unionized american workers at 100k salaries a year? Foxconn offered to open factories here on the contingency that they can bring their slave labor with them.

[Jeff Duby @jeffduby]

@JeremyClarkson @RichardHammond @MrJamesMay I can tell you've been to China too. Thanks for ruining it for everyone. #TheGrandTour #topgear #China

[Jeff Duby @jeffduby]

@Rob_D_Niro Mr. De Niro, would you please please please consider running for president in 2020. If we need to have a celebrity running the country, I want it to be you.

[Jeff Duby @jeffduby]

Oh @wmata, why is there a half naked drunk man walking around and shouting in the train? Did a station manager and mpd staff take their 8 hour dinner break already? @unsuckdcmetro

[Jeff Duby @jeffduby]

@unsuckdcmetro now two redline trains waiting on the platform for ten minutes at fort Totten. I'm sure @wmata has a plan here that's worth wasting a few hundred man hours of time.

[Jeff Duby @jeffduby]

@unsuckdcmetro broken tracks on the green line and reduced speed. Now dly across the board at lenfant to new Carrollton. Can't win with @wmata #backtogood

[Jeff Duby @jeffduby]

@unsuckdcmetro @wmata going on 20 minutes for a train to cap Hill from lenfant. I left an entire hour early today and will still be late. Six trains have already headed towards Vienna. Are you all literally fucking retarded?

[Jeff Duby @jeffduby]

@unsuckdcmetro @wmata train delay and lenfant plaza is overcrowded about 12 deep off the platform. What on Earth is going on?

[Jeff Duby @jeffduby]

@unsuckdcmetro @dcmetrosucks @wmata how do you get a wheelchair bound passenger stuck in the doors for ten minutes #unionstation #redline

[Jeff Duby @jeffduby]

@unsuckdcmetro @wmata interesting that bus 7213 has been parked with hazards on at Irving and 14th for twenty minutes and is now blocking emergency vehicles. Classic metro