Jeff Holderfield

Father, Tech Enthusiast and nerd.
Senior Solutions Engineer for Splunk. This is my personal twitter account and my opinions are my own.

[Jeff Holderfield @jeffholderfield]

@Xfinity is holding my moms cell phone service hostage because we canceled the home internet. The store told us they couldn’t help upgrade her dead phone and the customer service people say to create an account on th app. The app is giving us issues. Customer service fail

[Jeff Holderfield @jeffholderfield]

@chase
it's disappointing to find out how unconcerned your fraud department is with thousands of dollars are stolen from a person on a fixed income. It's another bank's fault so whenever they fix it you will credit back the fraud. Even when you acknowledge it's fraud.

[Jeff Holderfield @jeffholderfield]

@UbisoftSupport for 4 days I have been unable to connect to wild lands online. On Xbox series x.

[Jeff Holderfield @jeffholderfield]

@BudLightGaming #timsgettingloud #Sweepstakes

Accuracy by volume

[Jeff Holderfield @jeffholderfield]

@BudLightGaming #timsgettingloud #Sweepstakes

Let’s go
Cherry limeade

[Jeff Holderfield @jeffholderfield]

@UniversalORL Over 2 hours on hold to talk to someone
The hype is so real they ignore their customers

[Jeff Holderfield @jeffholderfield]

2 hours. That is the wait to talk to a customer service rep at @UniversalORL If the vacation wasn’t already booked I would not be supporting them
#customerexperience #CustomerServiceFail #universalorlando

[Jeff Holderfield @jeffholderfield]

@UniversalORL He sure isn’t moving your customer contact center. Seriously an hour and a half on hold to talk to one of your guest contact reps. This is a horrible customer service experience

[Jeff Holderfield @jeffholderfield]

@UniversalORL An hour and a half an no answer but you can answer a tweet in a few minutes. This is sad #angry #customerservice #universalorlando

[Jeff Holderfield @jeffholderfield]

With the technology available today how can @UniversalORL have more than an hour wait for their call center but no notification to the customer how long the wait will be. #horribleexperience #universalorlando #frustrating

[Jeff Holderfield @jeffholderfield]

@UniversalORL you might want to increase your staffing in your guest contact center. I have been on hold for over an hour

[Jeff Holderfield @jeffholderfield]

@HG_TheHeron @gbaio858 @CyFairISD How is this a first amendment violation?

[Jeff Holderfield @jeffholderfield]

Just posted a photo https://t.co/2fTmpjIC1E

[Jeff Holderfield @jeffholderfield]

The outer bands of #Zeta are just arriving at Orange Beach, Alabama. The winds are pretty strong at this point but no rain yet. #vacationstorm @ Orange Beach, Alabama https://t.co/y7D1h8k3c9

[Jeff Holderfield @jeffholderfield]

The moon over Orange Beach, Alabama. @ Phoenix West https://t.co/1VPzwDuUr5

[Jeff Holderfield @jeffholderfield]

@JoeCecot @imryanmcvey It took hours to do this and the dev's response is oh just do it again? How about just scan the database and see who has it unlocked and reward them.

[Jeff Holderfield @jeffholderfield]

@CoachCarthel Praying for a quick recovery @CoachCarthel

[Jeff Holderfield @jeffholderfield]

@chrisadam061985 @thaRadBrad @Microsoft @Xbox You really don't understand marketing. I can tell you @thaRadBrad HAS influenced my purchasing over the 4+ years I have followed his channel. Spend $60 to see if a game is good or spend 60 min and find out if you like the gameplay. MSFT is smart sending him one.

[Jeff Holderfield @jeffholderfield]

@thaRadBrad @Microsoft @Xbox Enjoy it @thaRadBrad and give us some feedback. Ignore those with the jealousy bug.

[Jeff Holderfield @jeffholderfield]

@JuniorGMunoz90 @LinaHidalgoTX @SylvesterTurner @HarrisCoJudge @GovAbbott Fool? Really? Maybe you are the fool for not knowing that ASL requires facial expressions for true translations.