@Expedia has the worst customer service in the universe. Trying to cancel refundable reservations to Argentina has taken more than an hour. Website doesn't work. Phone experience is awful.
Twitter, Once a Threat to Titans, Now Belongs to One https://t.co/iyxRwhfFOP "Social media evolved to be, in many ways, more useful to the powerful than the powerless." The bases and use of power remain the same.
The sixth episode of the Pfeffer on Power podcast (https://t.co/UNlSi9fpMK) features @RukaiyahAdams describing how she gained positions of enormous influence in an investment industry with few Blacks or women. An inspirational story.
Today we released episode #5 of the Pfeffer on Power podcast (https://t.co/UNlSi8YmKK), featuring @RealCalacanis, on whom I wrote a case for my class on power. His insights on behaviors and attributes to build power are invaluable.
Medical Care Alone Won’t Halt the Spread of Diabetes, Scientists Say https://t.co/JXuBzvhD86 We know about the importance of the social determinants of health, including the workplace (#DyingforAPaycheck). But as this article shows, little has been so medical costs keep soaring.
‘The Cash Monster Was Insatiable’: How Insurers Exploited Medicare for Billions https://t.co/svSUnqnQfJ The "financialization" of healthcare hasn't been good for patients or physicians as this working paper shows.. https://t.co/D5Oj8AiYmQ
Anyone looking for a glimpse of genius from Silicon Valley's best and brightest won't find it in their text messages to Elon Musk, @cwarzel writes. https://t.co/kbezIbXYmi People love to be close to power and therefore flatter those in power. This is true in Silicon Valley also.
Physician Burnout Has Reached Distressing Levels, New Research Finds https://t.co/QwBzopBGvo A fabulous example of what I and @work_matters (Bob Sutton) call the knowing-doing gap. The extensive documentation of the problem has NOT led to sufficient actions to fix it.
Do Not Bring Your ‘Whole Self’ to Work https://t.co/zXbzQuSOpY I agree completely with this. @AdamMGrant wrote a piece on authenticity years ago that echoes this message.
Episode 4 of https://t.co/UNlSi9fpMK is now released and features Dr. Sarah Buchner telling how she used the material from #7RulesofPower to make her start-up more successful. From a middle-class background in Austria, she has cracked the code of U.S. entrepreneurship.
LinkedIn Ran Social Experiments on 20 Million Users Over Five Years https://t.co/7Y9YngfkXx As I review in #7RulesofPower, weak ties are often more effective because they provide nonredundant information & contacts. This study ties down causality.
Railroads’ Strategy Thrilled Wall Street, but Not Customers and Workers https://t.co/pZTZqa0KLj A familiar story in which efficiency gets priority over human health and well-being. Few protections for the people who do the work; lots of priority for the capital that funds it.
It is now easier to find my new podcast because https://t.co/UNlSi8YmKK is live! I have received great comments on the first 3 episodes. More to come on an every-other-week schedule as I make ideas from my class and book, #7RulesofPower available to a broader audience.
@NALAmoney start-up founder Benjamin Fernandes shows how he used ideas from my course and books in his entrepreneurial journey (https://t.co/wiOGELzfZN in this podcast interview.
On my new podcast, #PfefferonPower, available at https://t.co/dmUrG2ifEb interview @Ancestry CEO @debliu_ as she talks about leaning into her power, getting credit for her work for herself and her team, constructing a narrative and a brand, and topics in Take Back Your Power.
I have launched a podcast. Listen to the amazing @JonLevyTLB at https://t.co/wiOGELzfZN describe his secrets for creating memorable events and meeting amazing people as he creates a great life. #PfefferOnPower
Dorie Clark and Jeffrey Pfeffer: How to have more power at work https://t.co/UayOLMJ7d4 via @YouTube A great interview with @dorieclark on #7RulesofPower
AddThis | Home https://t.co/Jn9PbeAUrP With some Danish colleagues we explore the within-household contagion of depression. The spouse/SO of someone taking an antidepressant has a 62% higher chance of also doing so.