-Realtor with Douglas Elliman -NC Planning & Zoning Commissioner -New Canaan Realtor Citizen of the Year -member, St. Aloysius Church -father, husband, son
@SpotifyCares@SpotifyCares I disconnected an RSS feed in Spotify for Creators and it deleted 217 episodes including video files uploaded natively. This happened 2 hours ago. Chat support is looping me. I need urgent escalation for media restoration.
@SpotifyCares Is anybody there to help? After 2 hours with chat support I have been transferred and passed around to four different customer support people and nobody has been able to help. Its just an endless loop!
@SpotifyCares I am requesting backend restoration of the deleted episodes and media. These files existed on Spotify’s servers and should still be recoverable.
This is not a request for re-upload instructions.
I need this escalated to Engineering / Content Operations for recovery.
@SpotifyCares do you think I haven't tried? Hours and hours spent in an endless loop. How are you going to convince people to switch their hosting to Spotify when support is this bad? @spotifycreator@Spotify@SpotifyCares
@SpotifyCares I disconnected an RSS feed in Spotify for Creators and it deleted 217 episodes including video files uploaded natively. This happened 2 hours ago. Chat support is looping me. I need urgent escalation for media restoration.