@THORPEPARK@LBC I am going to write to you. Presently if you have a disability there is less access to your park than someone who doesn’t. This feels discriminatory.
@THORPEPARK@LBC disabled people getting turned away because you are not issuing Ride Access Passes if you don’t prebook. This is discrimination and a backward step for disabled people. Lots of upset families waiting a long time to speak to a manager who never shows. Shameful.
@THORPEPARK@LBC Your customer service area is currently full of disabled people who have been refused a ride access pass because they didn’t prebook. They were told that the normal queues weren’t that long so they could use those!
@THORPEPARK@LBC@AccessCard@nimbusdis disabled people turned away because of a new rule stating that Ride Access Passes must be booked in advance. No capacity to get one on the day and no communication to existing Ride Access Pass holders about this new rule.
@THORPEPARK@LBC disabled people getting turned away because you are not issuing Ride Access Passes if you don’t prebook. This is discrimination and a backward step for disabled people. Lots of upset families waiting a long time to speak to a manager who never shows. Shameful.
@ChrisDm72@HeartToFollow84 @zoeweb77 @TeamKnowhowUK@MoneySavingExp Did your new online order go through ok? Don’t think I can face the stress of doing that. Will go to the store tomorrow. What a nightmare. Glad you’re all sorted. Happy Christmas 🎄