Jess Chan

APAC Marketing Lead @Meltwater. Londoner living in Asia.

[Jess Chan @jesschan89]

@qatarairways I sent a DM regarding a refund and still haven’t heard back. Several people here are asking you to extend the refund window, so why are we not being heard?

[Jess Chan @jesschan89]

@qatarairways I sent a DM 2 days ago and have yet to receive a response. Thanks.

[Jess Chan @jesschan89]

@qatarairways @qrsupport Please just message me back here or DM me...

[Jess Chan @jesschan89]

@qatarairways @qrsupport @qatarairways @qrsupport this is getting crazy now. I am not able to get through to anyone via phone. Live chat is redirecting me to phone you as well. I am forever on hold... I just want a refund.

[Jess Chan @jesschan89]

@qatarairways hey, is QR342 / QR948 still planned for today given the Iran situation? Please advise.

[Jess Chan @jesschan89]

@ScabbieDog @HM_Passport Hi, did you get a response on this?

[Jess Chan @jesschan89]

@Bylo73 @HM_Passport Hi, did you get a response on this?

[Jess Chan @jesschan89]

@yakster123 @HM_Passport Hi, did you get anywhere with this?

[Jess Chan @jesschan89]

@BluewaterAlert hi, are you still offering ferries between Tioman and Tg Gemok? Looking to travel on 24th October 2022.

[Jess Chan @jesschan89]

@MariosSouris @yaelle57 @Eurostar Defo within 48hrs. They recommended that I get it between 48-60 hrs before you travel in case of any travel delays you might face (eg don’t get it on hr 72 itself)

[Jess Chan @jesschan89]

@RoryRebbeck @Eurostar Hi, did you manage to get through and if yes what documents did you show?

[Jess Chan @jesschan89]

@FranceintheUK Bonjour, I have tried to get through on 0207 073 1000 several times but no answer. Is there another number I can call?

[Jess Chan @jesschan89]

@SingaporeAir Hi there, is SQ currently requiring a negative test before or after boarding a flight from Singapore to London?

[Jess Chan @jesschan89]

@BestOfSynch https://t.co/JNDz33nokH

[Jess Chan @jesschan89]

@AmazonHelp Hi there, I have an Amazon UK account, but my phone number has since changed so I can't receive an OTP. Can you help? I can DM you my details?

[Jess Chan @jesschan89]

@kyueqy @mikeliew30 @Jetstar_Asia @JetstarAirways Hello all. Update: Now, Jetstar Asia has included reimbursement on selected flights. You can check by logging in. They said that a credit voucher will be sent to your email within 7 days.