Jenni Smith

[Jenni Smith @jet0823]

@HMRCcustomers I've paid earnings less than my tax code and yet you are saying I owe you tax. How is this possible?

[Jenni Smith @jet0823]

@BritishGas we've just moved and we're planning on setting up an account with yourselves. But we're struggling to do so as you want an account number from us that we don't have. .. the chat is not being answered by an advisor

[Jenni Smith @jet0823]

@OVOEnergy Just messaged

[Jenni Smith @jet0823]

@OVOEnergy why has not all the money I've topped up gone on? Only a small amount has gone on and yet you've taken the whole amount out of my bank account. SSE are beginning to look brilliant!

[Jenni Smith @jet0823]

@OVOEnergy
For all ovo customers just to make you aware that the app is down and they have absolutely idea when it will be up and running again. I've just called them and they were able to top up over the phone though. And didn't take that long to gey through either!

[Jenni Smith @jet0823]

@OVOEnergy Have just messaged

[Jenni Smith @jet0823]

@OVOEnergy why can't I top up online? It keeps telling me an error has occurred. I also can't activate the emergency credit.
Please sort ASAP

[Jenni Smith @jet0823]

@FixingEducation This is a teacher thing?? I thought it was just me!!!!

[Jenni Smith @jet0823]

@RogersHistory I used to get mine to put their hands in front of them in the shape of a t. I either gave them a nod or shake . Then I'd come back and nod once I'd finished my intro. Stopped everyone asking to go. Made life a lot easier!

[Jenni Smith @jet0823]

@MonkeyB27288225 @YourSSE Turns out my account was being transferred over to OVO that day. But.... My payments have not been reversed in the 3-5 working days as promised. On the phone to the bank atm and struggling to get it back. They are telling me it's been reversed already. It hasn't! 🤬

[Jenni Smith @jet0823]

@YourSSE any reason why I can't top up on line? Three times tried and three times denied. Though obviously you've taken my money for the time being as well.
Last night £9 credit. This morning £0. No emergency credit able to be put on either...

[Jenni Smith @jet0823]

@missdcox Harry Potter

[Jenni Smith @jet0823]

@santanderuk why are you unable to reverse payments that haven't been taken? Why are none of your staff able to see the pending payments on my account? Why do I have to be passed from department to department? It's my money, give it back!

[Jenni Smith @jet0823]

@FloraSCooper You amazing person!!! I am in absolute awe of you! If I'd had a supportive head, and management team, like you I'd probably still be teaching instead of only tutoring.

I'm not sure I'm anywhere near but as others have said, I can support from a distance.

[Jenni Smith @jet0823]

@LisaIKent888 I said that myself!!

[Jenni Smith @jet0823]

@clarep1987 Same!!! I'm busy scrolling while watching E1!!! What a complete dick though!!

[Jenni Smith @jet0823]

@Positivteacha Sounds like you're after a visit to Southend!!

[Jenni Smith @jet0823]

@secretHT1 I used to hate that feeling...it started around Sunday lunchtime for me. And carried on for months after I left teaching too!!

[Jenni Smith @jet0823]

@dsbailey87 @MartinSLewis That sounds like what happened to us a couple of weeks ago. We're with SSE or OVO as they've taken over ... I can't lie I was massively panicking over how I was going to keep us in electric....

[Jenni Smith @jet0823]

@mrbwteach Thank you so much!!! It looks amazing 😊