@SKYserves we are trying to send a complaint through our mysky website but it keeps on returning an error. We subscribed to 120mbps but our internet speed is no where near even half of it.
@SKYserves WE DEMAND THE FOLLOWING TODAY, OCTOBER 15, 2020:
1. IMMEDIATELY RESTORE OUR INTERNET CONNECTION
2. PROVIDE US THE CHANNELS THAT GOES WITH OUR 60MBPS PLAN.
ELSE WE WILL PURSUE LEGAL REMEDY WITH NTC AND DTI.
@SKYserves I actually enrolled our Sky Account to EastWest Bank (EWB) for autopayment. EWB told me that Sky Cable approved the enrolment of our Sky Account for autopayment last Sep 1. However, they did not receive any billing from Sky Cable for our account.
@SKYserves I sent you a DM at 9:07 AM and until now no reply? You want me to complain here for everybody to see? We don’t have an internet connection since 8PM last night!
@EasytripRFID very poor customer service! Bought Stick-it-Yourself RFID and registered twice. No confirmation! And nobody’s answering (02) 8555 7575 and [email protected]
@SKYserves we’ve been trying to reach you through your sales hotline and email. can somebody please give us a call? we want to upgrade to 60mbps please.