Dr Jerome Wicker

Cheminformatician, Arsenal fan, seaside lover. Views are all my own

[Dr Jerome Wicker @jezwicker]

@chilternrailway We're now stopped in the middle of nowhere with no information as to why. I'm really hungry and would just like to get home to my dinner please

[Dr Jerome Wicker @jezwicker]

@chilternrailway what's going on with the 18.07 to moor street?

[Dr Jerome Wicker @jezwicker]

@chiltern_lane @chilternrailway Thank you, appreciate it

[Dr Jerome Wicker @jezwicker]

@chilternrailway I'd just like to know how to get to Banbury, please, before I melt on this platform. I don't know where platform A is or how there are two trains leaving from it

[Dr Jerome Wicker @jezwicker]

@chilternrailway That's funny, I was on the train but we were told by the driver that the train was unsafe so we had to get off. It's still sat here though. Any update on that?

[Dr Jerome Wicker @jezwicker]

That's from Marylebone btw. Told to get off the train with no information about how to actually get to Banbury. Please advise

[Dr Jerome Wicker @jezwicker]

@chilternrailway I shall of course waste some time on once again completing the complaints form for nothing to change. But that was truly unacceptable - it is less hot off the train than on it and it is 31 degrees outside, so what does that say about the temperature inside?

[Dr Jerome Wicker @jezwicker]

@chilternrailway 18.07 Marylebone to Moor St, carriage 58260, it's hotter than the sun in here. The bottles of water are welcome but nowhere near enough to make up for the lack of aircon. Please sort it out

[Dr Jerome Wicker @jezwicker]

@chilternrailway Thank you Kat, that's really great to hear. Will I be kept abreast of developments to ensure this won't happen again? As I'm sure you're already aware this is a regular summer occurrence (and we're still in spring!). In the meantime, how do I survive this journey?

[Dr Jerome Wicker @jezwicker]

@chilternrailway Hi Kat, thanks for the quick response, much appreciated! I don't want to submit a complaint, just for the air-conditioning to be working so that no-one passes out on this train, it's close to unbearable and not what should be endured on a simple commute home in the 21st Century

[Dr Jerome Wicker @jezwicker]

@chilternrailway This came too late I'm afraid, I'd already submitted the delay repay form, if you could please ensure I get reimbursed through that instead, that would be great, thanks!

[Dr Jerome Wicker @jezwicker]

@chilternrailway this is a new low. I was prevented from getting on the 17.37 and now we have been removed from our seats on the 18.07 to stand in a different crammed carriage and we still haven't left, will I be able to claim delay repay as I couldn't board the 17.37?

[Dr Jerome Wicker @jezwicker]

@chilternrailway This isn't a complaint, I was asking a question about delay repay, would it be ok if you answered it please?

[Dr Jerome Wicker @jezwicker]

It also appears that the previous train left before us, why were we not informed that this was going to be the case? I will be claiming for however late the 18.07 ends up being

[Dr Jerome Wicker @jezwicker]

@chilternrailway Hey, thanks for getting back to me, all the details you need are in the first tweet of my thread if you just scroll up please 🙏

[Dr Jerome Wicker @jezwicker]

@chilternrailway 22.43 from haddenham towards moor st, carriage 58655 broken aircon, this can't go on, it's hotter than the Glastonbury campsite in here

[Dr Jerome Wicker @jezwicker]

@chilternrailway people have got portable fans out. It's hotter than outside which means at least 26C, and it's not even that busy

[Dr Jerome Wicker @jezwicker]

P.S. before you tell me it's set to 21C at the depot, maybe tell them to set it to 19C instead? Might make it actually comfortable

[Dr Jerome Wicker @jezwicker]

@secretglasto lost a bridge tooth at the front centre of Shangri-la stage for Fatboy Slim, can we get people to look out for it at changeover?

[Dr Jerome Wicker @jezwicker]

@chilternrailway Yep, it's definitely more than 21 degrees, yep, it's definitely not going to get any cooler as it's already been an hour, and yep, I already gave you the 5 digit carriage number because this isn't my first rodeo, but it's 58453

[Dr Jerome Wicker @jezwicker]

Hi @chilternrailway , the 18.37 MYB towards Banbury is absolutely baking. Carriage 58453. Can the aircon be turned on/fixed please? And it isn't just taking time to kick in, we're 44 minutes into the journey...