Jihoon Cho

[Puneet Manchanda @PManchanda_]

In the age of (digital) objective quality data, should firms continue to collect survey based perceived quality data? Latest version of my paper (now with data from QSR and Car Rental industries) with
@jihoonch
& #AnochaAribarg says yes! See why at https://t.co/PbZwNeOprP

[Puneet Manchanda @PManchanda_]

In the age of (digital) objective quality data, should firms continue to collect survey based perceived quality data? Latest version of my paper with @jihoonch & #AnochaAribarg says yes! See why at https://t.co/PbZwNeOprP

[Puneet Manchanda @PManchanda_]

Fun time at @ManUtd versus @LFC #ICC game today at @UMich Big House ( 101K+ attendance) with @MichiganRoss PhD grad @jihoonch! @ericschw

[Jihoon Cho @jihoonch]

Amazon Key Is a Lot Less Scary Than My Post-1-Click Remorse https://t.co/kTLEE0uTst

[Puneet Manchanda @PManchanda_]

Don’t Nudge Me: The Limits of Behavioral Economics in Medicine https://t.co/jA22kV3Ur6

[Jihoon Cho @jihoonch]

These To-Do List Methods Will Help You Finally Get Organized https://t.co/WLQofC3FyX

[Jihoon Cho @jihoonch]

Netflix is getting rid of its star-rating system for a new thumb-friendly approach, writes @davidlsims https://t.co/7C91a1Ivzm

[Jihoon Cho @jihoonch]

In Kansas City, Barbecue, Beer and Bargains https://t.co/xou6mt1O3d

[Nike @Nike]

Everyone loves an underdog. @rogerfederer #justdoit

[Dirk Eddelbuettel @eddelbuettel]

See @MattDowle celebrate data.table question 5000 on StackOverflow with a neat little tutorial answer using Rcpp.
https://t.co/6BHI4mhddD

[Puneet Manchanda @PManchanda_]

Should firms collect customer satisfaction data - latest version of my paper with @jihoonch & Aribarg says yes! https://t.co/PbZwNeOprP

[Jihoon Cho @jihoonch]

9 ways Tim Cook has transformed Apple: https://t.co/NH3IKbrDwL by Rick @Tetzeli via @FastCompany /

[Jihoon Cho @jihoonch]

The Secret Life of Time https://t.co/vvPunLF3GA via @alanburdick

[Customer Experience & Mystery Shopping @Ipsos_CX]

How do you measure #customer service expectations? Read @IpsosMORI in @TheCXMagazine at: https://t.co/NuX3lsp2ii #CX

[FiveThirtyEight @FiveThirtyEight]

Why comment? https://t.co/Fjcn0UvAcc

[The Verge @verge]

Amazon Go stores could watch, listen, and remember your every move https://t.co/9i7Oz8cjK2

[Jihoon Cho @jihoonch]

100 Notable Books of 2016 https://t.co/DLPXPB2OIY

[Jihoon Cho @jihoonch]

The Webinar: Creating Customer Experiences That Build Relationships https://t.co/eHos71iDRY

[Jihoon Cho @jihoonch]

Barack Obama: Now Is the Greatest Time to Be Alive https://t.co/vItkeLRQrb via @WIRED

[Puneet Manchanda @PManchanda_]

Happy to be featured in @SI_Tennis @jon_wertheim's Tennis Mailbag this week. Thanks for including my contribution & keep up the great work! https://t.co/7yp28qTnPV