Jim Rand

Building the future online hangouts:
@synervoz
@switchboard_app
@KosmiHQ

[Jim Rand @jimsrand]

@RogersHelps @RogersHelps also now responded via @CRTCeng and @BBBCentralON

[Jim Rand @jimsrand]

@Rogers could not possibly have worse customer service infrastructure. None of the automated channels work. The salesforce integration is broken. The phone numbers all end in hour long waits and eventual disconnects. @TELUSsupport let's talk about switching.

[Jim Rand @jimsrand]

@RogersHelps i'm trying to reach you via DM, still not getting a response there

the issue i have is you billed for 30 days of roam like home in Chile when it should have been capped at 20... and it's impossible to reach anybody anywhere to get this resolved

[Jim Rand @jimsrand]

@Sportsnet If only the Sportsnet app wasn’t such a buffering piece of garbage I would have seen it before the replay. Ugh I can’t believe this is the state of an app that has so much money go through it. @Rogers if you want to own sports, get a better streaming solution.

[Jim Rand @jimsrand]

@iFit I have a NordicTrack Commercial 1750. The iFIT app is such a bloated piece of garbage that it makes the treadmill. Hire a team that cares about the product’s usability.

[Jim Rand @jimsrand]

@home_hardware benchmark BG 13,000TE remote start is a piece of crap generator. Unreliable at starting manually or by battery or remote. Piece of garbage. Discontinue it.

[Jim Rand @jimsrand]

@cogeco Your customer service sucks

[LiveKit @livekit]

OpenAI’s Realtime API is here! We created 4 new resources to help you start building with the same stack OpenAI uses for Advanced Voice in ChatGPT. Bookmark this thread for when you get Realtime API access:

[Jim Rand @jimsrand]

@Sportsnet your apps are bush league. Authentication takes 15 minutes every time. And cancellation is near impossible -- "heroku application error" really? And a chat customer service queue of 50 that moves at one per minute? Fire your dev team and rebuild.

[Jim Rand @jimsrand]

@dsa Congrats team!

[@jason @Jason]

Impressive; Microsoft demoed a version of this in Skype a decade ago, but it never caught on

[Jim Rand @jimsrand]

@QuickBooksCA You should celebrate by hiring more customer service representatives. For the last 7 years we've experienced "longer than normal" wait times. Your "normal" is unacceptable. I hate Quickbooks with a passion. #xero #zoho #freshbooks #quicken are you any better?

[Jim Rand @jimsrand]

@mattdsandler Definitely an industry that knows how to bring the pain. But the juice is worth the squeeze... I hope 😁

[Jim Rand @jimsrand]

@TicketWebCA is possibly the most poorly designed ticketing service in existence. After 40 minutes trying multiple credit cards, my phone, my computer -- there's literally no possible way to pay for a ticket. Your web developers are really really bad. Hire smarter people.

[Jim Rand @jimsrand]

@MrBeast @TechCrunch I love the irony here. The author is writing about why it’s immoral to produce content for an audience. At least Mr. Beast’s other motivations are good natured. The author merely wants to stir up wokes, who in turn merely post their own content to virtue signal.

[Jim Rand @jimsrand]

@paulg @elonmusk https://t.co/XZPm5o9lGS - activities > feeds

[Jim Rand @jimsrand]

@StaceySilvs @thriftycars The only thing better than the first line is the second line. @thriftycars is a joke

[Jim Rand @jimsrand]

@FHixenbaugh @thriftycars Yeah, me and 1000 other people at the Orlando airport hear you too. This company sucks.

[Jim Rand @jimsrand]

@sweeneytime @thriftycars Yeah, me and 1000 other people at the Orlando airport hear you too. This company sucks.

[Jim Rand @jimsrand]

Hey @ResortPass you have some work to do with @PalladiumHotels, the checkin process at punta cana is about as efficient as bus powered by farts.