@oyorooms If this matter is not resolved promptly, I will be compelled to escalate it further through appropriate consumer grievance channels.
I look forward to your immediate attention and resolution.
Booking id - Booking ID : P8Z50771
& S7KW6385
Ticket ID: 4133711461
@oyorooms Escalation: Dissatisfactory Resolution on Duplicate Booking & Refund Handling
Dear OYO Support Team,
I am writing to formally escalate my concern regarding the handling of my recent booking, which involved a duplicate reservation that was cancelled well in advance
@oyorooms@oyorooms I request you to:
1.) Process the full refund to my original payment method immediately.
2.) Provide a clear explanation for the current handling of the refund.
3.) Ensure that such practices are reviewed and corrected to avoid similar issues in the future.
@oyorooms@oyorooms Additionally, I would like to highlight that in situations where the hotel experience does not meet the expected standards, customers are still being denied rightful refunds. This approach comes across as unfair and leads to a frustrating experience for customers.
@oyorooms@oyorooms as the refund should rightfully be returned to the source account. it is concerning that even wallet credits are being reversed or adjusted without clear communication or consent. This creates unnecessary inconvenience and reflects poorly on customer handling practices.
@oyorooms I'm highly dissatisfied wid the resolution provided so far. Despite the cancellation being made within the eligible timeframe, the refund was credited to the OYO wallet instead of being processed back to the original payment source. This is not acceptable
@kirubaakaran 55₹ Diamox wud have helped🤘🏻
All travel agents & research advises certain set of precautions & prep work for trip to Leh. Must c Ladakh tourism info
https://t.co/PYTEMXDY5k
Place is high altitude/less oxygen. AMS symptoms r not very unique. Traveling with kids/fam info avl 🔗🙏🏻
@deepigoyal@zomato While the investigation is on. I fail to understand 2 things:
1.) Why would somebody opt for COD mode of payment, pandemic is over or what?
2.) As per the zero contact delivery policy, delivery exec. cannot cross appt. security gate even if its COD.
Am I missing something here ?
@MyIndusIndBank Knock knock anybody there ? No action since 23rd sep. I've been mailing, tweeting, DM.. I have never seen this kind of Service from IndusInd team.
@MyIndusIndBank - I've not requested for Nexxt card ending with ***6923
I also see all my reward points are moved from primary platinum aura card ****2007 to this Nexxt card. These are unethical practices.
Please close all my IndusInd cards and confirm.
@DTDCIndia, I haven't received the shipment P70582995, Dt. 24th Sep'20.
Incorrect delivery status on tracking site. No response to the complaint #17505468 on 26th Sep.
**5 Days - No Delivery**
Shipment is having medicines for the patient with urgent needs. It cannot be delayed.
@DTDCIndia Goregaon Mumbai Branch, I haven't received shipment P70582995 Ref No.121539395016 Dt. 24th Sep'20
Status on DTDC tracking is showing as 'Successfully Delivered'- But that's not the case. I haven't received any calls and no parcel received at apartment gate. Pls chk
@ICICIBank_Care,
My Homeloan EMI got deducted despite of opting for moratorium for Aug month
ICICI Bank Home loan A/c: LBMUM00002911756
Request you to look into the matter and kindly reverse the transaction urgently.
@firstcryindia - Received 1 product in bad condition with patches on it for order no. 9013252RFZF025EF8. Pls confirm return for this product on priority. (https://t.co/7K1gleD88W)
@firstcryindia - Hello, Reg. Order No. 9013252RFZF025EF8 - received recently.
One product is not in good condition: Babyhug Cap Sleeves Frock Polka Dot Print - White. Have some Patches and need to be replaced urgently.
Return option isn't working frm app for this product. Pl ack
@LGIndia - Hi LG team,
I am unable to update Webos version on my LG Smart UHD TV. Due to which some of the apps like Disney+ Hotstar is not appearing in content store. Could you please help? I've attached config snapshots.
@IGPcom - My Order number 3116429 is still not delivered. I booked it via IBP only because of delivery time mentioned as 31st July, but now I can see the order has not even dispatched so far. This need to prioritized to deliver asap before Rakshabandhan. Kindly confirm
@LGUS - Hi LG team,
I am unable to update Webos version on my LG Smart UHD TV. Due to which some of the apps like Disney+ Hotstar is not appearing in content store. Could you please help? I've attached config snapshots.