jenny la rocque

[jenny la rocque @jlrworks]

@TfL please can you advise when contactless statement page will be available as I need to complete my expenses? It’s been down for a good few days now ? Is it a priority to be fixed?

[jenny la rocque @jlrworks]

@Loteviacom Broke after first use , wouldn’t waste your money . It’s so flimsy

[Déise Óg Waterford @WaterfordGAACG]

WHAT A COINCIDENCE AND WHAT A SINGER!

A lovely story (and huge coincidence!) came to light yesterday at the Jim Power U14 Football Tournament in Waterford.

Seán Kavanagh from Wexford travelled down from the Fleadh Cheoil in Mullingar to take part in the tournament.

(1/2)

[jenny la rocque @jlrworks]

Most gyms would have signs to say wipe down after use? 

And Stephen’s respon
There is a cleaning station on the main floor which everyone can use. Everything can be found in the terms and conditions when people sign up regarding wiping down ! 
Unbelievable!

[jenny la rocque @jlrworks]

@PureGym. I highlighted the lack of cleaning stations and cleaning products in the gym . I asked Stephen ( deputy mgr ) if Pure Gym values its members health, and that bacteria, germs and goodness what are still rife .. sadly no response. I asked Stephen to explain why there are

[jenny la rocque @jlrworks]

who choose to remain in the ladies area do not warrant a hygiene station. 
- Comment to Stephen 

Please explain why there is no cleaning station available in the ladies gym? Why are you ok for bacteria , germs, sweat etc to be passed from person to machine to person again?

[jenny la rocque @jlrworks]

@TLouiseJones1 Very nice 😊 x

[jenny la rocque @jlrworks]

@corgihomeplan I’ve replied. It’s just not good enough , you shouldn’t ignore calls . The online system is not suitable for majority of elderly or who are not tech savvy. You need to do better. I’m really disappointed and just need to know you will be sending an engineer today

[jenny la rocque @jlrworks]

@corgihomeplan giving up now ! If you do get the moment to check on my folks .. this is their policy number 0c421676

[jenny la rocque @jlrworks]

For a service every month for the past 11 years .. seriously you should hold your heads in shame that 2hrs later you can’t acknowledge this call

[jenny la rocque @jlrworks]

@corgihomeplan 2hrs on hold! You’re not sorry that I’ve had a slight delay waiting for you to take my call. You should have been more prepared for this .. now just heard a ring tone and now you’re playing different music. Meanwhile my parents are stuck with no heating , and paid

[jenny la rocque @jlrworks]

@corgihomeplan still here 1hr and 40mins , your msg says someone will be with me shortly.. here we are 100mins later ..

[jenny la rocque @jlrworks]

@corgihomeplan how long? 60mins now , your repeated msg says don’t hang up or I’ll lose my position in the queue. What queue? Is anyone going to pick up my call?

[jenny la rocque @jlrworks]

@corgihomeplan This self login is not suitable for my elderly parents . Any other way they can report an emergency today ? I’m still holding on your emergency line ., 45mins now

[jenny la rocque @jlrworks]

@corgihomeplan Hi is anyone available to answer an emergency boiler call? Been sat in your waiting room for 40mins . Is anyone there to pick up the phone ? My pension age parents are without heating and water and they have been trying to get through all day. I’m concerned

[jenny la rocque @jlrworks]

@Zipcar I have an issue of not been given the option to pay a lower fee within 14days cos of your admin time to react. the amount is deducted straight away from my account leaving no window if I chose to appeal. you review your services as this is a violation of my credit card!

[jenny la rocque @jlrworks]

@Zipcar no response from admin so I’ll try Twitter.
I recently received an email of a parking violation. I accept I didn’t fully check the parking notices because it was raining and obscured by building work and lorries nearby.

[jenny la rocque @jlrworks]

@asda can someone from Asda please check their customer service emails .. waiting for a reply within 48hrs .. since Monday 31st Oct. Thanks

[jenny la rocque @jlrworks]

@SupportItunes I’d like to connect with the person who declined my request for a refund for 2 purchases that didn’t work. Your message stating my request is rejected without any other explanation is unacceptable & further more not offering any option of replying is unfair