@askUHC Folks- steer clear of United Healthcare if you have a choice. Completely unacceptable customer service and coverage. I sense age discrimination. They denied a very much needed surgery for my father and will not respond to a stat appeal. @UHC@UnitedHealthGrp
So incredibly frustrated and disappointed with United Healthcare. After weeks of promises- missed pre authorization for an incredibly important surgery for my father. Unbelievable. @UHC@UnitedHealthGrp
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The impulse to hurry should almost always be regarded as a signal to sloooooooow downnnnnnnnn.
(I keep re-learning this lesson because I keep forgetting that it applies to EVERYTHING, not just the domains where I've learned it before.)